Residential Property Manager

Claridge Homes Inc.; Ottawa; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Claridge Homes Inc. is seeking a Property Manager for 330 Titan Private and 45 Breeze Hill, Avenue North-Hintonburg.

You will manage tenant service, respond to requests, and ensure 24-hour emergency coverage, while maintaining leases and files and coordinating signage and payments. The role requires at least five years in property management, strong knowledge of leases, the Residential Tenancies Act, and experience with the Landlord and Tenant Board.

Qualifications

• Post-secondary education in a related field.
• Minimum of five years of related experience.
• Knowledge of leases and service contracts.
• In-depth knowledge of the Residential Tenancies Act.
• Experience dealing with the Landlord and Tenant Board.

Responsibilities

• Provide excellent tenant service and respond to requests in a timely, courteous manner; generate work orders.
• Conduct periodic inspections to ensure lease compliance and proper upkeep.
• Maintain property and lease files according to policy; manage records and notes.
• Coordinate production and ordering of signs and tenant identification.
• Assist in monthly CAM recoveries and in preparing transaction-related documents.
• Obtain estimates/bids for general work at the property.
• Ensure rents are collected and posted promptly; work on occupancy strategies.
• Monitor market conditions for rentals and respond to resident concerns promptly.
• Prepare revenue projections for all sites and assist in budgeting.

Skills

Tenant service

Lease knowledge

Service contracts

Residential Tenancies Act

Landlord and Tenant Board

Bilingualism (French/English)

Education

Post-secondary education in a related field

Job description

Locations: We are currently seeking a Property Manager for 330 Titan Private and 45 Breeze Hill, Avenue North-Hintonburg

Responsibilities include:

• Provide excellent tenant Service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders to be actioned by the Facilities Team. Follow up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
• Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence, and file notes.
• Co-ordinate production and ordering of signs, tenant identification, etc.
• Assist in the production of monthly charges
• Assist in the preparation of transaction-related documents
• Obtain estimates/bids for general work at the property
• Ensure property is rented to the fullest capacity, utilizing marketing strategies to secure prospective residents
• Continually monitor and analyze the market conditions for rentals
• Deal with resident concerns and requests on a timely basis to ensure resident satisfaction
• Prepare yearly budgets for CAM recoveries
• Ensuring costs are accurate in the GL before reconciliation preparation for tenants
• Prepare revenue projections for all commercial sites in preparation for budgets
• Ensure all rents are collected and posted promptly

Knowledge Skills and Abilities:

• Completion of a post-secondary education in a related field
• A minimum of five (5) years of related experience
• Knowledge of best practice related to Leases and service contracts
• In-depth knowledge of the Residential Tenancies Act.
• Experience dealing with the Landlord and Tenant Board

• In-depth property management knowledge including, but not limited to, building operations, customer service, occupational health and safety, environmental compliance.

• Bilingualism (French/English) would be an asset.