Property Manager

Jump! recruiters; Pointe-Claire; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

4 weeks vacation

5 personal/sick days

Group insurance

Telemedicine

Professional development

Job summary

Jump! recruiters is seeking a hands-on Property Manager for a mixed-use property in Pointe-Claire. Reporting to the Director of Property Management, you will lead on-site operations including maintenance, security, housekeeping, and vendors while ensuring a hospitality-driven tenant experience.

Your role emphasizes preventive maintenance, budget monitoring, leasing support, tenant move-ins/outs, and performance reporting with strong bilingual communication in French and English.

Qualifications

• 5+ years of experience in residential and commercial property management.
• Knowledge of Quebec real estate regulations and TAL.
• HVAC and fire protection systems knowledge, preventive and corrective maintenance management.
• Experience managing vendors, contractors, operating budgets, and performance metrics.
• Proficiency with property management software, including Yardi.

Responsibilities

• Manage day-to-day operations of the property (maintenance, security, housekeeping, and contractors) while leading the on-site team.
• Deliver a high-quality tenant experience focused on hospitality and transparent communication.
• Monitor property KPIs (response times, resolution times, tenant satisfaction) and implement corrective actions.
• Create, prioritize, and follow up on work orders through to completion.
• Conduct regular property inspections to ensure compliance, cleanliness, safety, and presentation.
• Oversee the performance of vendors and contractors and elevate concerns as required.
• Implement the preventive maintenance program and manage inventory of essential parts and supplies.
• Monitor operating expenses and budgets and prepare monthly performance reports.
• Maintain lease files, records, and documentation in compliance with policies and legal requirements.
• Support residential and commercial leasing activities, including tours, negotiations, and lease execution.
• Manage tenant move-ins and move-outs to ensure a smooth transition.
• Proactively anticipate operational, maintenance, and service issues and resolve them independently.

Skills

Property management

Leadership

Customer service

Vendor management

Budget management

Data analysis

Communication

Multitasking

Tools

Yardi

Job description

Reporting to the Director of Property Management, you will be responsible for the daily operational performance and tenant experience of a mixed-use property (residential and commercial) located in Pointe-Claire. You will lead the on-site team and coordinate maintenance, security, housekeeping, and external contractors, while working closely with the Property Management Coordinator.

This role is ideal for a proactive, hands-on professional who enjoys being present in the field, has a strong preventive maintenance mindset, and embraces a hospitality-driven approach to tenant service. Continuous on-site presence is required to ensure operational excellence and the timely resolution of issues.

Responsibilities

• Manage the day-to-day operations of the property (maintenance, security, housekeeping, and contractors) while leading the on-site team;
• Deliver a high-quality tenant experience focused on hospitality and transparent communication;
• Monitor property KPIs (response times, resolution times, tenant satisfaction) and implement corrective actions when needed;
• Create, prioritize, and follow up on work orders through to completion;
• Conduct regular property inspections to ensure compliance, cleanliness, safety, and overall property presentation;
• Oversee the performance of vendors and contractors and elevate concerns as required;
• Implement the preventive maintenance program and manage inventory of essential parts and supplies;
• Monitor operating expenses and budgets and prepare monthly performance reports;
• Maintain lease files, records, and documentation in compliance with company policies and legal requirements;
• Support residential and commercial leasing activities, including tours, negotiations, and lease execution;
• Manage tenant move-ins and move-outs to ensure a smooth transition;
• Proactively anticipate operational, maintenance, and service issues and resolve them independently.

Qualifications

• 5+ years of experience in residential and commercial property management, preferably within multi-residential, mixed-use, premium properties, or newly constructed buildings;
• Strong understanding of lease administration, rent escalation clauses, and legal compliance;
• Knowledge of Quebec real estate regulations and the Administrative Housing Tribunal (TAL);
• Practical knowledge of HVAC and fire protection systems, including preventive and corrective maintenance management;
• Experience managing vendors, contractors, operating budgets, and performance metrics;
• Proficiency with property management software, including Yardi;
• Bilingualism in French and English, both spoken and written;
• Strong customer service and hospitality mindset with consistently high standards;
• Proven leadership skills with the ability to mobilize teams and hold vendors accountable;
• Excellent interpersonal and conflict-resolution skills with a tenant-centric approach;
• Autonomous team player capable of working under pressure in a multifunctional environment;
• Strong analytical and organizational skills with the ability to leverage operational data to improve performance.

What We Offer

• A strategic role within a growing organization;
• An authentic, energetic, and forward-thinking team culture;
• An ambitious real estate portfolio;
• A stimulating environment where innovation and operational excellence are valued;
• 4 weeks of vacation plus 5 personal/sick days;
• Comprehensive group insurance and telemedicine services;
• Professional development opportunities.

Location:

Pointe-Claire

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