Resident Experience & Leasing Specialist

Centurion Asset Management; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading property management firm in Southwestern Ontario is looking for a Customer Service Representative to oversee leasing and administration within a student housing community. The role demands a passion for excellence in customer service and requires at least 2-3 years of experience. Responsibilities include fostering positive relationships, answering inquiries, conducting unit viewings, and assisting with administrative tasks to ensure high Resident satisfaction. A proactive and detail-oriented approach is essential.

Benefits

Competitive Total Rewards Packages

Comprehensive Benefits Plan

Flexible Work Week Schedules

Education Reimbursement Policy

Discounted Gym Membership

Qualifications

• Minimum 2-3 years’ experience in customer service.
• Strong ability to multi-task and prioritize effectively.
• Knowledge of additional languages is a plus.

Responsibilities

• Handle inquiries and ensure high Resident satisfaction.
• Conduct viewings and assist with leasing processes.
• Maintain accurate records and assist with administrative tasks.

Skills

Customer service excellence

Exceptional oral communication

Organizational skills

Interpersonal skills

Problem-solving

Detail-oriented

Multi-tasking

Job description

A leading property management firm in Southwestern Ontario is looking for a Customer Service Representative to oversee leasing and administration within a student housing community. The role demands a passion for excellence in customer service and requires at least 2-3 years of experience. Responsibilities include fostering positive relationships, answering inquiries, conducting unit viewings, and assisting with administrative tasks to ensure high Resident satisfaction. A proactive and detail-oriented approach is essential.