Reservation Manager

U-Haul; Halifax; On-site; CAD 22,000 - 34,000; Part time

Benefits offered by this job

Paid holidays

Vacation

Employee discounts

RRSP plan

Wellness program

Job summary

U-Haul is seeking a Reservation Manager Agent in Halifax, NS for a part-time role. You will handle inbound and outbound calls, support field teams and dealerships with reservations and equipment placement, and balance inventory to meet demand.

The role emphasizes accuracy in reservations, strong customer service, and the ability to multitask in a fast-paced environment. On-site position with growth opportunities and employee benefits.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Proficient with basic office software and multitasking in a fast-paced environment.

Responsibilities

• Assist with calls from and to customers.
• Support field team and U-Haul dealerships with reservations and equipment placement to balance regional inventory.
• Review reports to aid in equipment availability and reservation accuracy and assist with U-Box product as needed.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Word processing

Education

High school diploma

Tools

Microsoft Word

Email client

Job description

Reservation Manager page is loaded## Reservation Managerlocations: Dartmouth, Nova Scotiatime type: Temps partielposted on: Publié hierjob requisition id: R256822Canada**This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.****Location:**350 Horseshoe Lake Dr, Halifax, Nouvelle-Écosse B3S 0B4 CanadaU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.**U-Haul Offers:*** Paid holidays, vacation, and sick days, if eligible* Career stability* Gym Reimbursement Program, if eligible* Opportunities for advancement* Valuable on-the-job training* Complete Benefit Plan, if eligible* RRSP payroll deduction plan* Deferred profit-sharing plan, if eligible* You Matter Program (EAP)* Mindset App Program* Wellness Programs* Discounts on Apple products, Dell computers, hotels, and more**Reservation Manager Agent Responsibilities:*** Assist with calls from and to customers.* Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.* Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.* Assist with the Company's U-Box portable storage product.**Minimum Qualifications:*** High school diploma or equivalent* Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email* Proficient in customer service, time management and multitaskingU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (\"U-Haul\"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.U-Haul est un employeur offrant l'égalité des chances. Tous les candidats et toutes les candidates pour un emploi seront pris et prises en considération sans égard à leur: race, couleur de peau, religion, sexe, origine nationale, handicap physique ou mental, ou statut de vétéran. Ce sera sans égard non plus à toute autre base de distinction protégée par les lois fédérales, provinciales / étatiques ou locales qui sont applicables. Des mesures d'adaptation individuelle sont disponibles sur demande pour les candidats et les candidates participant à tous les aspects du processus de sélection. L'information obtenue durant ce processus de sélection ne sera partagée qu'en fonction d'un \" besoin de savoir \" pour la demande d'emploi concernée.