Rental Fleet Coordinator, Heavy Rentals

Finning International; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Job summary

Finning Canada in Edmonton is seeking a Rental Coordinator to join our team. In this in-office role, you will support equipment rental operations, coordinate rental transactions from start to finish, and ensure accurate invoicing and records.

You will work with sales, service, fleet management, finance, and supply chain teams to deliver seamless customer experiences and maintain strong stakeholder relationships.

Qualifications

• Previous experience in an office or dealership.
• Customer service and/or sales experience.
• Proficiency with Microsoft Office applications.
• Experience with accounts payable, accounts receivable, billing, or invoicing is considered an asset.
• Experience in the equipment rental, construction, or heavy equipment industry is considered an asset.

Responsibilities

• Coordinate rental transactions from start to finish, ensuring accuracy and timely processing.
• Prepare and process rental agreements, rental conversions, and equipment sales invoices.
• Maintain accurate rental records for both new and used equipment.
• Manage customer pre-authorized payment information and account updates.
• Prepare daily invoicing for equipment currently on rent.
• Track environmental levy charges and ensure proper documentation.
• Issue credit and debit notes accurately and efficiently.
• Respond to customer inquiries regarding rentals, billing, and account information.
• Work closely with teams across sales, service, fleet management, finance, supply chain, warranty, and used equipment operations.
• Coordinate with external suppliers, including transportation and insurance providers, to support rental activities.

Skills

Verbal & written communication

Organization & time management

Customer service

Problem solving

Multitasking

Attention to detail

Collaboration

Tools

Microsoft Office

Job description

Company:

Finning Canada

Number of Openings:

1

Job Title:

Rental Coordinator

Worker Type:

Permanent Position

Location:

Edmonton, AB

Schedule:

Monday to Friday | 5x2 Schedule | 37.5 Hours Per Week

Work Arrangement:

In-Office

Build Your Career with Finning

Are you highly organized, customer-focused, and thrive in a fast-paced environment? Finning is looking for a Rental Coordinator to join our team in Edmonton. In this role, you'll play a key part in supporting our equipment rental operations, ensuring a seamless experience for customers while coordinating with multiple teams across the business. You'll be responsible for managing rental transactions, invoicing, customer accounts, and rental portfolio administration while building strong relationships with both internal and external stakeholders. If you enjoy working with people, managing multiple priorities, and contributing to a high-performing team, we'd love to hear from you.

Job Description

What You'll Do

• Coordinate rental transactions from start to finish, ensuring accuracy and timely processing.
• Prepare and process rental agreements, rental conversions, and equipment sales invoices.
• Maintain accurate rental records for both new and used equipment.
• Manage customer pre-authorized payment information and account updates.
• Prepare daily invoicing for equipment currently on rent.
• Track environmental levy charges and ensure proper documentation.
• Issue credit and debit notes accurately and efficiently.
• Respond to customer inquiries regarding rentals, billing, and account information.
• Work closely with teams across sales, service, fleet management, finance, supply chain, warranty, and used equipment operations.
• Coordinate with external suppliers, including transportation and insurance providers, to support rental activities.

What We're Looking For

Required Skills

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Strong customer service mindset
• Effective problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Detail-oriented with a focus on accuracy
• Ability to work collaboratively with a variety of stakeholders

Qualifications & Experience

• Previous experience in an office or dealership
• Customer service and/or sales experience
• Proficiency with Microsoft Office applications
• Experience with accounts payable, accounts receivable, billing, or invoicing is considered an asset
• Experience in the equipment rental, construction, or heavy equipment industry is considered an asset

Why Join Finning?

• Competitive compensation and benefits package
• Opportunities for growth and career development
• Supportive team environment
• Work with an industry leader in equipment solutions
• Make a meaningful impact in a role that connects multiple areas of the business

Equality & Diversity

At Finning, we are committed to creating an inclusive workplace where employees can thrive, contribute, and build rewarding careers. At Finning, we prioritize creating a diverse and inclusive environment.

We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.