Rental Coordinator

Cooper Equipment Rentals Limited; Stayner; On-site; CAD 58,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Uniform and safety gear provided

RRSP match

Safety gear provided

Continuous training

Stable year-round employment

Team environment and social commitment

Job summary

Cooper Equipment Rentals Limited in Stayner, Ontario, is seeking a detail-oriented Rental Coordinator to support daily branch operations. You will handle customer inquiries, rent equipment, and coordinate logistics to ensure accurate, efficient service.

Ideal candidates have at least 3 years in construction, rental, or related fields, strong organizational and communication skills, and proficiency with Microsoft Office; knowledge of rental systems is a plus.

Qualifications

• Minimum of 3 years in construction, customer service, or related field.
• Experience in equipment rental is an asset.
• Strong organization, prioritization, and deadlines in fast-paced settings.
• Proficiency with Microsoft Office; familiarity with rental systems is a plus.

Responsibilities

• Answer inquiries and process rental contracts with accuracy and professionalism.
• Coordinate equipment deliveries and pickups by dispatching drivers.
• Collaborate with service to schedule repairs and fleet availability.
• Maintain inventory records and reconcile updates daily.
• Handle rental documentation and cycle billing; manage open orders.

Skills

Customer service

Organizational skills

Communication

Microsoft Office

Fleet coordination

Problem solving

Education

High school diploma

Post-secondary in business/logistics (asset)

Tools

PowerBI

Systematics or similar

Job description

Build your Career at Cooper Equipment Rentals We are looking for customer-oriented,motivatedindividuals to join our professional team. Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us?

Perks!Competitive salary Excellent benefit package with premiums paid by the company Uniform, safety boots/shoes, safety gear provided RRSP MatchSafety-minded organizationStable, year-round employment Continuous training, learning and development opportunitiesFun-loving work environment with strong social responsibility

Job Summary:

We are seeking a detail-oriented, customer-focused Rental Coordinator to support the daily operations of our branch. The Rental Coordinator will be a main point of contact for customer inquiries, equipment rentals, and logistics coordination, ensuring accuracy, efficiency, and a high standard of service. This role requires strong organizational skills, clear communication, and the ability to thrive in a fast-paced environment.

What You’ll Be Doing Duties and Responsibilities:

• Answer customer and sales team inquiries, providing rental solutions and processing contracts with accuracy and professionalism.
• Coordinate equipment deliveries and pickups by dispatching drivers and communicating timelines clearly.
• Collaborate with the Service Department to address equipment repairs, maintenance scheduling, and fleet availability.
• Maintain accurate inventory records; reconcile and communicate updates daily to ensure strong inventory control.
• Manage rental documentation including cycle billing, contract filing, open-order reports, and equipment exchanges.
• Use Systematic Rental Management system accurately and effectively.
• Communicate and coordinate effectively with teammates in the shop and yard to understand equipment availability / to ensure equipment is rental ready.
• Work with internal teams to address and resolve customer issues, maintaining a high level of service and satisfaction.
• Follow standard operating procedures to ensure consistency, compliance, and efficiency in branch processes.
• Contribute to a safe and positive work environment by following company safety policies and promoting The Cooper Difference.

What You’ll Bring to the Team Qualifications and Requirements:

• Minimum of 3 years of experience in the construction industry, customer service, or a related field is required.
• Experience in the equipment rental industry is a definite asset.
• High school diploma or equivalent is required; post-secondary education in business, administration, or logistics is an asset.
• Knowledge of construction equipment and rental fleet operations is an asset.
• Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
• Excellent communication skills (verbal and written); able to interact professionally with customers, drivers, service technicians, and sales staff.
• Customer-focused mindset with strong relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook); PowerBI or other reporting tools are an asset.
• Comfortable learning and working with rental management systems (Systematics or similar software preferred).
• Strong problem-solving abilities and attention to detail; able to identify issues and proactively recommend solutions.
• Ability to work independently as well as collaboratively in a team environment.
• Demonstrated flexibility and adaptability when priorities shift or urgent customer needs arise.
• Commitment to workplace safety and adherence to all company safety standards.
• High level of accountability, professionalism, and pride in your work.

At Cooper Equipment Rentals, we believe our people are our greatest strength. We are committed to fostering an inclusive, respectful, and accessible workplace where everyone has an equitable opportunity to succeed. If you require an accommodation at any stage of the recruitment process, please let us know. We use AI-assisted technology to support parts of our recruitment process; however, all hiring decisions are made by our team using human judgment.

#SJ1 Pay Range: $58,000.00 - $62,000.00 annually Address: 7685 County Road 91 Stayner, ON L0M 1S0 At Cooper Equipment Rentals, it’s about more than equipment - it’s the people behind it. Proudly Canadian owned since 1972, we are one professional team driven by honesty, reliability, and fresh thinking. We’re known for top-quality equipment, but what truly sets us apart is our expertise, customer service, and safety-first mindset. Every role at Cooper plays a part in building and maintaining the communities we live and work in. If you’re looking for a workplace where your contributions matter, your ideas are valued, and your career can grow with a company that’s going places — welcome to the Cooper Difference.