Remote Operations Manager

Bilinguallink; Lasalle; Remote; CAD 80,000 - 110,000; Full time

Job summary

Bilinguallink is seeking an experienced Operations Manager to oversee daily operations and drive efficiency across departments. The role focuses on implementing policies, managing budgets, and leading teams to achieve high performance.

The ideal candidate holds a Bachelor's degree with 5+ years in operations, demonstrates strong analytical skills, and is proficient with ERP/CRM and Excel in a fast-paced environment.

Qualifications

• Bachelor’s degree required; minimum 5+ years in operations management.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Proficiency with ERP/CRM and Microsoft Excel.
• Excellent communication, organization, and time-management skills.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Plan, coordinate, and oversee day-to-day operational activities.
• Develop and implement operational policies and best practices.
• Monitor KPIs and prepare reports for senior management.
• Optimize resource allocation and manage budgets for cost efficiency.
• Lead and mentor operational teams to maximize productivity.
• Ensure compliance with policies, regulatory standards, and safety protocols.
• Identify areas for process improvement and implement solutions.
• Collaborate with cross-functional teams to support strategic growth.

Skills

Leadership

Operations planning

Analytics

ERP/CRM

Excel

Education

Bachelor's degree

Master's degree

Tools

ERP

CRM

Microsoft Excel

Job description

Position Summary

Our client is a dynamic and fast-growing company committed to operational excellence and delivering outstanding results. They are seeking an experienced Operations Manager to oversee and streamline daily operations, improve efficiency, and ensure the highest quality standards across all departments.

Key Responsibilities:

• Plan, coordinate, and oversee day-to-day operational activities to ensure smooth workflow.
• Develop and implement operational policies, procedures, and best practices.
• Monitor key performance indicators (KPIs) and prepare reports for senior management.
• Optimize resource allocation and manage budgets to achieve cost efficiency.
• Lead, mentor, and manage operational teams to maximize productivity and performance.
• Ensure compliance with company policies, regulatory standards, and safety protocols.
• Identify areas for process improvement and implement operational solutions.
• Collaborate with cross-functional teams to support strategic initiatives and growth objectives.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum 5+ years of experience in operations management.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Proficiency in operational software and tools (e.g., ERP, CRM, Microsoft Excel).
• Strong communication, organizational, and time-management skills.
• Ability to thrive in a fast-paced and dynamic work environment.

Preferred:

• Master’s degree in Business Administration or Operations Management.
• Experience with process optimization, lean management, or Six Sigma methodologies.
• Knowledge of financial management and reporting.