Operations Manager

IQ PARTNERS; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

IQ PARTNERS is seeking an experienced Operations Manager to bring clarity and consistency to day-to-day operations. You will work closely with leadership and multiple teams to ensure priorities are clear, work moves forward, and teams have what they need to deliver.

You will identify operational gaps, build practical solutions, and help teams adopt new processes as the organization grows. This role focuses on improving planning, tracking, and execution across the company.

Qualifications

• Experience managing operations in a busy, growing organization.
• A track record of coordinating work across teams and keeping multiple priorities on track.
• Strong judgment, organization, and follow-through.
• Confidence working with data and using technology to improve processes.
• The ability to build trust, communicate clearly, and hold people accountable.
• Willingness to handle day-to-day details while also thinking about how things could work better.

Responsibilities

• Coordinate priorities and workloads across teams.
• Monitor progress on active work and help resolve delays or competing demands.
• Build reporting that helps leadership understand performance and plan ahead.
• Improve internal workflows, tools, and documentation.
• Help teams adopt new processes and use them consistently.
• Identify operational gaps and recommend practical solutions as the organization grows.

Skills

Operations management

Cross-functional coordination

Data analysis

Process improvement

Communication

Project tracking

Job description

We’re working with a growing organization looking for an experienced Operations Manager to bring clarity and consistency to its day-to-day operations.

You’ll work closely with leadership and several teams to make sure priorities are clear, work is moving forward, and people have what they need to deliver. You’ll also look for practical ways to improve how the organization plans, tracks, and completes its work.

What you’ll do

• Coordinate priorities and workloads across teams.
• Monitor progress on active work and help resolve delays or competing demands.
• Build reporting that helps leadership understand performance and plan ahead.
• Improve internal workflows, tools, and documentation.
• Help teams adopt new processes and use them consistently.
• Identify operational gaps and recommend practical solutions as the organization grows.

What you bring

• Experience managing operations in a busy, growing organization.
• A track record of coordinating work across teams and keeping multiple priorities on track.
• Strong judgment, organization, and follow-through.
• Confidence working with data and using technology to improve processes.
• The ability to build trust, communicate clearly, and hold people accountable.
• A willingness to handle day-to-day details while also thinking about how things could work better.

This is a great opportunity for someone who enjoys making complex work easier to manage and wants to help shape how a growing organization operates.