Remote Ontario Patient Support Registrar

Taleo; Canada; Remote; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits and pension

Flexible pay options

Car-loan support

Housing solutions

Exclusive staff perks

Tuition support

Job summary

SE Health is hiring Client Registrars to provide non-clinical support to patients and healthcare providers across Ontario from a home-based virtual setting. You will gather demographic and medical information, enter data into systems, and ensure patients receive appropriate care while maintaining excellent service standards.

The role requires Ontario residence, strong communication, and computer skills, with training and growth opportunities within a national social enterprise that values

Qualifications

• Minimum High School Diploma; College diploma in office administration or medical terminology preferred.
• Must be located in Ontario.
• Knowledge of Call Center concepts and medical terminology considered an asset; healthcare experience is desirable.
• Exceptional customer service, communication, computer, and software skills required.
• Ability to self-direct and self-organize and accurately record information.

Responsibilities

• Collect demographic, symptom, and other information from patients and enter into systems accurately.
• Maintain a professional caring attitude while interacting with callers/patients and provide outstanding service.
• Follow defined workflows and scripting; prioritize symptoms and route to appropriate program or clinician.

Skills

Customer service

Communication

Computer skills

Software skills

Self-organization

Problem-solving

Education

High school diploma

Office administration diploma

Medical terminology diploma/certificate

Tools

Call Center software

Job description

SE Health is hiring Client Registrars to provide non-clinical support to patients and healthcare providers across Ontario from a home-based virtual setting. You will gather demographic and medical information, enter data into systems, and ensure patients receive appropriate care while maintaining excellent service standards.

The role requires Ontario residence, strong communication, and computer skills, with training and growth opportunities within a national social enterprise that values