Remote Mental Health Support Specialist

Placements24

Kimberley

Hybrid

CAD 40,000 - 56,000

Full time

9 days ago

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Benefits offered by this job

Fully remote position

Flexible schedule

Home-office equipment provided

Professional development opportunities

Job summary

Placements24 is seeking a compassionate Remote Mental Health Support Officer to deliver non-clinical, emotional support to clients from home. You will engage via phone, video calls, and online platforms, offering guidance and resource navigation while maintaining professional boundaries in a fully remote setup.

Working with a dedicated team, you will help clients access coping strategies, monitor engagement, and collaborate with clinical staff to ensure coordinated support across international

Qualifications

Background in psychology, social work, counseling, or related field; previous mental health support experience essential.
Strong understanding of mental health conditions and supportive strategies.
Excellent virtual communication skills with empathy, active listening and clarity.

Responsibilities

Provide remote, non-clinical emotional support and active listening.
Help clients identify coping strategies and access mental health resources.
Conduct virtual check-ins to monitor well-being and engagement.
Maintain confidential records of client interactions and support provided.

Skills

Empathy

Active listening

Virtual communication

Crisis intervention

Education

Background in psychology/social work/counseling

Tools

Zoom

Teams

Case management software

Job description

Working with a dedicated team, you will help clients access coping strategies, monitor engagement, and collaborate with clinical staff to ensure coordinated support across international

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