Remote HR Specialist – People & Culture (US/Canada)

Mitel Networks; Ottawa; Hybrid; CAD 55,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis.

RRSP matching

Paid time off (holiday, vacation, sick

Employee Assistance Program

Job summary

Mitel is seeking a proactive HR Specialist to support the Americas region from Ottawa. You will handle frontline HR inquiries, maintain HRIS data in Workday, and assist with onboarding and policy guidance.

The role requires 2–3 years in HR, strong Excel skills, and the ability to work remotely with high attention to detail. A competitive CAD salary with comprehensive benefits is offered.

Qualifications

• Bachelor's degree preferred; or high school diploma + relevant experience preferred.
• 2-3 years minimum HR specialist level experience required.
• Strong Excel proficiency including VLOOKUP and pivot tables required; Macro experience desired.

Responsibilities

• Provide first-line HR support to managers and employees in the Americas region.
• Manage employee data in HRIS (Workday).
• Support leave of absence processes and communications.
• Answer questions about personnel policies and procedures.
• Compile confidential personnel statistics and prepare HR activity reports.
• Organize and maintain e-files and records.
• Assist the TA team with onboarding documentation for new hires.
• Make recommendations for HR process improvements.
• General vendor management and special projects as needed.

Skills

Excel proficiency

Verbal/written communication

Detail oriented

Remote work capability

HR processes knowledge

Education

Bachelor's degree preferred

High school diploma + relevant experience

Tools

HRIS (Workday)

Job description

Mitel is seeking a proactive HR Specialist to support the Americas region from Ottawa. You will handle frontline HR inquiries, maintain HRIS data in Workday, and assist with onboarding and policy guidance.

The role requires 2–3 years in HR, strong Excel skills, and the ability to work remotely with high attention to detail. A competitive CAD salary with comprehensive benefits is offered.