Remote Fundraising Call Center Agent - 40H/wk + Benefits

NEPSE Trading; Canada; Hybrid; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Health benefits after 3 months

Bonuses

Full-time employment

Job summary

NEPSE Trading is seeking a Call Centre Agent to work from home in Canada. The role involves outbound fundraising calls, donor engagement, and monthly giving solicitations, with a focus on world-class customer connections.

We offer permanent, full-time employment with 100% paid training and health benefits after 3 months, plus team activities and growth opportunities. Evening and occasional Saturday shifts are required.

Qualifications

• Minimum of 2 years' customer service experience.
• Experience in a call centre environment is preferred.
• Excellent communication and interpersonal skills.
• Able to work evenings and occasional Saturdays.

Responsibilities

• Make outbound calls to supporters to raise funds for causes.
• Welcome new donors and renew event participants.
• Invite donors to give monthly and provide excellent donor care.
• Represent charities professionally from a home-based setup.

Skills

Customer service

Call centre experience

Communication

Tools

Windows PC

High-speed internet

USB headset

Job description

NEPSE Trading is seeking a Call Centre Agent to work from home in Canada. The role involves outbound fundraising calls, donor engagement, and monthly giving solicitations, with a focus on world-class customer connections.

We offer permanent, full-time employment with 100% paid training and health benefits after 3 months, plus team activities and growth opportunities. Evening and occasional Saturday shifts are required.