Remote Front Desk Specialist (Temporary)

Redtablefoods; Fort McMurray; On-site; CAD 42,000 - 54,000; Full time

Job summary

Civeo Services is hiring a Front Office Administrator for our Oilsands lodges. You will lead reservations, deliver exceptional customer service, and support a high-performing Front Office Team. Rotation is 20/10 with 10-hour shifts (days/nights/weekends/stat holidays).

This is a temporary role with a possibility of extension, reporting to the designated supervisor and helping elevate guest experience while driving operational efficiency.

Qualifications

• Ability to meet deadlines for emails, phone inquiries, and guest inquiries.
• Proficient with Microsoft Office and hotel reservation systems.
• Willing to work shift work.
• Previous front desk hotel experience is an asset.
• Attention to detail and problem-solving ability.
• Ability to work independently with little supervision.
• Able to multitask in a fast-paced environment.
• Positive, friendly, and professional attitude.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Providing administrative support to the Front Office Supervisor
• Data Entry
• Guest Services (handling reservation and guest inquiries both in person and over the telephone)
• Provide exceptional customer service
• Other duties as assigned

Skills

Deadline management

Multitasking

Verbal communication

Written communication

Time management

Independent work

Positive attitude

Team player

Tools

Microsoft Office

Hotel reservation systems

Job description

Civeo Services is hiring a Front Office Administrator for our Oilsands lodges. You will lead reservations, deliver exceptional customer service, and support a high-performing Front Office Team. Rotation is 20/10 with 10-hour shifts (days/nights/weekends/stat holidays).

This is a temporary role with a possibility of extension, reporting to the designated supervisor and helping elevate guest experience while driving operational efficiency.