Front Desk Housing Associate, Temporary Full Time

COMPASS GROUP CANADA; Alberta; On-site; CAD 42,000 - 60,000; Full time

Job summary

COMPASS GROUP CANADA is hiring a Front Desk/Housing Associate to serve as the first point of contact for camp residents and staff, handling reception duties and coordinating housing logistics.

The role requires strong customer service, excellent communication, and the ability to manage data and reporting. Expect 12-hour day shifts, 14 days on/14 days off, in a remote camp environment in Alberta, Canada.

Qualifications

• Diploma in hospitality and hotel management is an asset.
• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment.
• Exceptional customer service attitude and experience.
• Proven time-management and organization skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Previous remote camp work in Food & Support Services is an asset.

Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ensure rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Skills

Customer service

Reception experience

Communication skills

Interpersonal skills

Time management

Organization

Education

Diploma in hospitality and hotel management

Tools

MS Office

Job description

The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Now, if you were to come on board as one of ourFront Desk/Housing Associates,we'd ask you to do the following for us:

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Complete daily and period reporting for management and client.
• Perform other administrative duties and functions as required.

Think you have what it takes to be ourFront Desk/Housing Associate? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

• Diploma in hospitality and hotel management is an asset
• Minimum 2 years of customer service and reception experience in a fast-paced demanding environment
• Exceptional customer service attitude and experience
• Proven time-management and organization skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Previous remote camp work in Food & Support Services is an asset

Position Requirements:

• Pass a Drug & Alcohol Test
• Shift: 12hr/Day (Monday to Thursday. Tuesday & Wednesday are split shifts)
• Rotation: 14 Days on/14 Days off

ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.