Remote Lodge Front Desk Specialist (Temporary)

Civeo North America; Fort McMurray; On-site; CAD 38,000 - 46,000; Full time

Job summary

Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator at our Athabasca Lodge. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals, identify opportunities and maintain an efficient, effective work environment.

Reporting to the designated Supervisor, the successful candidate will work 21 days on and 7 days off rotation, which may include days, nights, weekend shifts, and statutory

Qualifications

• 1-2 years’ hotel front desk experience.
• Ability to meet deadlines for emails, calls, and guest inquiries.
• Proficient with Microsoft Office and hotel reservation systems (Innfinity).

Responsibilities

• Process registrations and departures; respond to guest inquiries promptly.
• Provide excellent service to guests, managers, and staff.
• Communicate guest concerns to management.
• Operate according to established policies and quality standards.
• Maintain an organized and clean work area.
• Perform other duties as assigned.

Skills

Front desk experience

Time management

Customer service

Team communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Innfinity

Job description

Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator at our Athabasca Lodge. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals, identify opportunities and maintain an efficient, effective work environment.

Reporting to the designated Supervisor, the successful candidate will work 21 days on and 7 days off rotation, which may include days, nights, weekend shifts, and statutory