Remote Engineering Manager – Scale Customer-Facing Systems

Affirm; Edmonton; On-site; CAD 181,000 - 241,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Vacation and holidays

Employee stock purchase plan (ESPP)

Job summary

Affirm is seeking a seasoned Engineering Manager to lead our Account Management team, a full‑stack unit owning customer‑facing self‑service channels for auth, identity and security state that impact experience, support efficiency and risk outcomes. The role requires strong cross‑functional leadership across product, design, analytics, risk and security.

You’ll build a long‑term technical roadmap, establish OKRs and metrics, remove blockers, mentor engineers and managers, drive hiring, and foster

Qualifications

• 6–8+ years in software engineering, including 3+ years managing engineers (or equivalent leadership experience).
• Experience delivering consumer‑facing software and driving execution through ambiguity.
• Experience designing, developing, and launching backend systems at scale with technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
• Experience developing web apps using declarative UI frameworks like React or Vue.
• Technical judgement to guide architecture and quality decisions, and to hold a high bar on engineering practices.
• Hands‑on technical leadership: stay close to code and architecture, doing design/code reviews and pairing as needed.
• Proven track record in stakeholder management, ownership, and successful delivery.
• Demonstrated ability to grow, lead, and support high‑performing engineering teams.
• A humble, team‑first leader who actively contributes to a strong team culture.

Responsibilities

• Lead and grow a team of engineering managers and software engineers.
• Create a long term technical roadmap that enables the team to keep up with our fast growing business.
• Establish OKRs and critical metrics to set the engineering team’s direction and measure its success.
• Remove roadblocks, manage team priorities, and maintain high team productivity and morale.
• Drive continuous improvement in engineering processes and tools.
• Collaborate across teams to ensure technical sustainability, risks and trade‑offs are understood.
• Build relationships across engineering and other organizations for project design and rollout.
• Own availability and performance of team systems.
• Occasionally contribute to hands‑on technical work like architecture discussions or mentoring.
• Build a strong engineering culture around innovation, accountability, empathy, and execution.
• Coach, develop, retain, and build growth plans for managers and ICs.
• Drive hiring and onboarding to grow a diverse, high‑performing team.

Skills

Team leadership

Cross-functional

Roadmap planning

OKRs

Hands-on coding

Architecture guidance

Stakeholder management

Hiring & mentoring

Tools

Python

Kotlin

AWS

MySQL

Kubernetes

React

Vue

Job description

Affirm is seeking a seasoned Engineering Manager to lead our Account Management team, a full‑stack unit owning customer‑facing self‑service channels for auth, identity and security state that impact experience, support efficiency and risk outcomes. The role requires strong cross‑functional leadership across product, design, analytics, risk and security.

You’ll build a long‑term technical roadmap, establish OKRs and metrics, remove blockers, mentor engineers and managers, drive hiring, and foster