Remote Bilingual Government Service Support Specialist

NQX; Laval (administrative region); Hybrid; CAD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Training program

Full benefits after 6 months

Equipment provided

Remote work

Zusammenfassung

NQX is seeking a remote, bilingual Customer Support representative to assist governmental services from home in Quebec. The role involves handling English and French calls, scheduling technician visits, and resolving service-related issues with empathy.

The position offers an hourly wage of 18.50 CAD, paid training, and a full benefits package after six months. Weekend shifts and a dedicated support team make this a dynamic, customer-focused opportunity.

Qualifikationen

• Bilingual in French and English required.
• Minimum three years of customer service experience.
• Able to work 20–40 hours per week, including weekends.
• Reliable high-speed internet and quiet workspace in Quebec.

Aufgaben

• Answer calls from customers about meter upgrades.
• Follow up with customers and schedule technician visits.
• Handle complaints and claims professionally with empathy.

Kenntnisse

Bilingual

Customer service

Ausbildung

High school diploma

Jobbeschreibung

NQX is seeking a remote, bilingual Customer Support representative to assist governmental services from home in Quebec. The role involves handling English and French calls, scheduling technician visits, and resolving service-related issues with empathy.

The position offers an hourly wage of 18.50 CAD, paid training, and a full benefits package after six months. Weekend shifts and a dedicated support team make this a dynamic, customer-focused opportunity.