Rogers B2B Sales Consultant – Work from Home

rogers; Brownsburg-Chatham; Remote; CAD 100,000 - 122,000; Full time

Benefits offered by this job

Fully paid training

Benefits after 6 months

Equipment provided

Remote work

Job summary

NQX offers a remote, full-time position in Canada with a strong emphasis on bilingual support. You will handle customer inquiries, coordinate upgrades to communicating meters, and arrange technician visits from home.

Ideal candidates have 3+ years in customer service, are fluent in English and French, and can work flexibly across a 5‑day week, including weekends. Training is fully paid, with benefits after six months and equipment provided.

Qualifications

• Bilingual in French and English; able to answer calls in English 10–15% of the time.
• At least three years of customer service experience.
• High‑speed internet and a quiet space within Québec required.

Responsibilities

• Answer calls from customers regarding their upgrade to a communicating meter.
• Call customers for follow-ups and to schedule technician appointments.
• Manage complaints and claims regarding service delivery professionally.

Skills

Bilingual

Customer service

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

Call center software

Job description

Are you looking for a career that will allow you to put your excellent social and negotiation skills to good use and to assist a varied clientele? You're rigorous, bilingual and would like to work from home and never on Sunday? If so, look no further! We have an excellent opportunity for you at NQX.

CA$111,360.00 yearly

Remote

Full-time

Rogers Business Sales Executive.CAD per year On Target Earnings (OTE), based on your performance.Current top performers are earning $215,000+ CAD per year as they are performing above expected stan...

Remote

Full-time

What we have to offer:

• Hourly wage of $, which includes a bilingual premium.
• Hourly bonus for Saturday work. Your Sundays will be free!
• Fully paid training program.
• Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
• Work from the comfort of your own home, equipment provided.

In this role, you wil l:

• Answer calls from customers regarding their upgrade to a communicating meter.
• Call customers for follow-ups and to schedule technician appointments.
• Manage complains and claims regarding service delivery professionally thanks to your empathy and commitment to others.

Qualifications:

• Bilingual – you will need to interact with French and English-speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
• Be available to work 5 days anywhere from 20 to 40 hours per week: Monday to Sunday between 8:00 and 8:30 pm, Saturday between 9:00 am and 5:00 pm.
• Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space, within the province of Québec.
• At least three years of customer service experience.
• Ability to learn quickly and adapt in a fast paced environment.
• Ability to work in a computerized environment and to multi-task.
• Call center experience, a strong asset.
• High school diploma or equivalent completed.

At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? !