Registry Services Team Leader

Alberta Motor Association; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellness spending accounts

Retirement Savings Plan

Member discounts

Udemy access for learning

Paid time off including 3 weeks

Job summary

Alberta Motor Association in Calgary is seeking a Registries Supervisor to lead a dynamic team in a busy member services environment. You’ll coach staff, set priorities, and ensure daily operations align with AMA standards while delivering high quality service.

As a supervisor, you’ll manage performance, support training, and uphold the organization’s commitment to inclusion and customer satisfaction. This role is office-based with opportunities to contribute to revenue and operational

Qualifications

• Supervisory experience leading a team in a fast-paced environment.
• Licences: CORES Level 1 and Marriage License Commissioner are required.
• Police Information Check (PIC) or equivalent clearance.

Responsibilities

• Provide direction to employees to deliver strategies in daily interactions.
• Coach, mentor and develop staff while maintaining engagement.
• Ensure service standards and guidelines are followed to protect the AMA brand.
• Meet or exceed service and revenue targets while controlling costs.
• Collaborate with suppliers to ensure training and up-to-date product information.

Skills

Supervisory experience

Team leadership

Coaching staff

Strong communication

Education

CORES Level 1

Marriage License Commissioner license

Job description

Alberta Motor Association in Calgary is seeking a Registries Supervisor to lead a dynamic team in a busy member services environment. You’ll coach staff, set priorities, and ensure daily operations align with AMA standards while delivering high quality service.

As a supervisor, you’ll manage performance, support training, and uphold the organization’s commitment to inclusion and customer satisfaction. This role is office-based with opportunities to contribute to revenue and operational