Receptionist/Hygiene Coordinator

Queen King Dental; Hamilton; On-site; CAD 42,000 - 60,000; Full time

Job summary

Queen King Dental is seeking an experienced office administrator to join their Hamilton clinic. The role covers scheduling multiple doctors and hygiene providers, reviewing treatment plans with patients, and handling billing and accounts receivable.

Knowledge of Dentrix software is an asset, and 3-5 years of office experience is required to manage insurance breakdowns and referrals efficiently.

Qualifications

• Certification in office/medical administration or related field.
• 3-5 years of experience working in an office.
• Knowledge of dental terminology is an asset.

Responsibilities

• Scheduling multiple doctors and hygiene providers.
• Obtaining insurance breakdowns.
• Reviewing treatment plans and financial information with patients.
• Managing accounts receivable.
• Predeterminations for recommended treatment.
• Creating reports and booking unscheduled treatment plans.
• Billing and processing patients.
• Coordinating referrals and communications with specialist offices.

Skills

Scheduling

Accounts receivable

Billing

Insurance coordination

Education

Certification in office/medical administration

Tools

Dentrix

Job description

Duties/Responsibilities:

• Scheduling multiple doctors and hygiene providers.
• Obtaining insurance breakdowns.
• Reviewing treatment plans and financial information with patients.
• Managing accounts receivable.
• Predeterminations for recommended treatment.
• Creating reports and working with them to book unscheduled treatment plans.
• Billing and processing patients.
• Coordinating referrals and communications with specialist offices.

Qualifications/Requirements:

• Certification in office administration, medical administration, or related fields.
• Knowledge of Dentrix software is an asset and important.
• 3-5 years of experience working in an office.
• Knowledge of dental terminology is an asset.

Job Details:

• Job Type: Full-time.
• Work Remotely: No.