Dental Receptionist/Assistant

Dentistry On Bay; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Dentistry On Bay in Toronto, Ontario, is seeking an energetic and detail-oriented Dental Receptionist with some assisting skills to join our dental team. You will manage front desk tasks and provide occasional clinical support to ensure a smooth patient experience from check-in to check-out.

The ideal candidate handles scheduling, insurance verification, and billing with professionalism, while maintaining patient records and a welcoming environment in our practice.

Qualifications

• Proven experience as a dental receptionist with Abeldent familiarity.
• Strong knowledge of dental terminology and EMR systems.
• Excellent communication and confident multi-line phone handling.
• Organizational skills with attention to patient records and schedules.
• Ability to work with dental professionals and deliver excellent service.
• Administrative tasks including insurance claims and billing.

Responsibilities

• Greet patients, check in/out, and schedule appointments using Abeldent.
• Answer multi-line phone system, direct calls, and take messages.
• Verify patient insurance and update records in EMR while ensuring privacy.
• Assist during procedures by preparing instruments and sterilizing equipment.
• Manage front desk billing, payments, and referrals or follow-ups.
• Maintain office flow by confirming visits and handling inquiries.

Skills

Front desk operations

Customer service

Scheduling coordination

Phone handling

Dental terminology

Privacy/compliance

Tools

Abeldent software

Job description

We are seeking an energetic and detail-oriented Dental Receptionist with some assisting skills to join our dynamic dental team. This vital role combines front desk responsibilities with clinical support, ensuring a smooth and welcoming experience for patients from the moment they walk through our doors.

The ideal candidate will excel in managing administrative tasks coordinating patient schedules, and assisting dental professionals (occasionally). This position offers a rewarding opportunity to contribute to patient care while maintaining an organized and efficient office environment.

DUTIES:

• Greet patients warmly, check them in and out efficiently, and manage appointment scheduling using dental practice management software such as Abeldent.


• Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages when necessary.


• Verify patient insurance informations, update medical and dental records accurately within electronic medical records systems, annd ensure all documentation complies with privacy regulations.


• Assist dental professionals during procedures by preparing instruments, sterilizing equipment, and handling necessary supplies


• Manage front desk operations including billings, payment processing, and coordinating referrals or follow-up appointments.


• Maintain organized office flow by managing appointment calendars, confirming upcoming visits, and handling patient inquiries professionally.


• Support administrative tasks such as filing, date entry, and maintaining office supplies to ensure a seamless office environment.

QUALIFICATIONS:

• Proven experience as a dental receptionist with familiarity using Abeldent software.


• Strong knowledge of dental terminology and electronic medical records systems.


• Excellent communication skills with the ability to handle they-line phone wasting confidently.


• Demonstrated organizational skills with attention to detail in managing schedules and patient records.


• Ability to work collaboratively with dental professionals while providing exceptional customer service


• Administrative experience that includes handling insurance claims, billing, or front desk operations.

Salary commensurate with experience.