Dental Assistant / Receptionist

690683 Ontario Ltd.; Central Ontario; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Dental care

Extended health care

On-site parking

Vision care

Job summary

690683 Ontario Ltd. is seeking a friendly, organized Dental Receptionist/Assistant to join our team. This dual-role supports front desk tasks and clinical duties to deliver a warm, high-quality patient experience.

The ideal candidate communicates clearly, manages schedules efficiently, and works well in a fast-paced dental practice. Prior dental office exposure is an asset, and familiarity with dental software is preferred.

Qualifications

• Experience in a dental office is an asset.
• Knowledge of dental terminology and procedures.
• Experience with dental practice management software.
• Strong computer and administrative skills.
• Excellent communication and customer service skills.
• Ability to multitask and work effectively in a team environment.
• Dental assisting education or certification preferred.

Responsibilities

• Greet and check in patients in a professional and friendly manner.
• Answer incoming phone calls, emails, and patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Verify insurance information and process patient payments.
• Maintain accurate patient records and update personal and medical information.
• Coordinate with the dental team to ensure an efficient daily schedule.
• Manage recall and appointment reminder systems.
• Maintain a clean, organized, and professional reception area.
• Prepare treatment rooms before and after patient appointments.
• Assist the dentist during examinations and procedures.
• Sterilize and maintain instruments and equipment according to infection control standards.
• Take and develop dental radiographs.
• Prepare dental materials and instruments for procedures.
• Provide patients with post-treatment instructions and oral hygiene education.
• Monitor inventory and restock clinical supplies as needed.
• Ensure compliance with workplace health, safety, and infection prevention protocols.

Skills

Communication

Organization

Multitasking

Teamwork

Customer service

Attention to detail

Education

Dental assisting education or certification

Tools

Dental practice management software

Dental radiography equipment

Job description

Job description:

We are seeking a friendly, organized, and reliable Dental Receptionist/Assistant to join our team. This dual‑role position combines front desk responsibilities with clinical support to help ensure an efficient, welcoming, and high‑quality experience for our patients. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to multitask in a fast‑paced dental practice.

Dental Receptionist:

• Welcome and check in patients in a professional and friendly manner.
• Answer incoming phone calls, emails, and patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Verify insurance information and process patient payments.
• Maintain accurate patient records and update personal and medical information.
• Coordinate with the dental team to ensure an efficient daily schedule.
• Manage recall and appointment reminder systems.
• Maintain a clean, organized, and professional reception area.

Dental Assistant:

• Prepare treatment rooms before and after patient appointments.
• Assist the dentist during examinations and procedures
• Sterilize and maintain instruments and equipment according to infection control standards.
• Take and develop dental radiographs
• Prepare dental materials and instruments for procedures.
• Provide patients with post‑treatment instructions and oral hygiene education.
• Monitor inventory and restock clinical supplies as needed.
• Ensure compliance with workplace health, safety, and infection prevention protocols.

Qualifications

• Previous experience in a dental office is an asset.
• Knowledge of dental terminology and procedures.
• Experience with dental practice management software
• Strong computer and administrative skills.
• Excellent communication and customer service skills.
• Ability to multitask and work effectively in a team environment.
• Dental Assisting education or certification preferred.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time‑management abilities.
• Professional and compassionate patient care.
• Attention to detail and accuracy.
• Ability to maintain patient confidentiality.
• Problem‑solving and critical‑thinking skills.
• Positive attitude and willingness to learn.

We are committed to providing exceptional patient care and creating a welcoming environment for every patient. If you are passionate about customer service, enjoy working in healthcare, and thrive in a collaborative team setting, we encourage you to apply.

Job Type

Full‑time

Benefits

• Dental care
• Extended health care
• On‑site parking
• Vision care

Work Location: In person

Benefits

• Dental care
• Extended health care
• On‑site parking
• Vision care

Application question(s):

• Have you worked in a dental office before?
• Do you live within a reasonable distance from the job location?
• Do you have Canadian citizenship or PR status?

Work Location: In person