Receptionist and administrative support agent

Workland; Longueuil; On-site; CAD 32,000 - 52,000; Full time

Job summary

Workland is seeking a receptionist and administrative support agent in Quebec to welcome visitors, answer calls, and provide essential office support. You will help ensure a smooth front-desk operation and project a professional image to clients, employees, and partners.

The ideal candidate will have 1–3 years in reception or admin roles, be fluent in French with strong English skills, and enjoy learning new technologies, including AI-powered tools.

Qualifications

• 1 to 3 years of experience in reception, customer service, or administration.
• Proficiency with Microsoft Office and Google Workspace.
• Fluent in French; functional English is an asset.
• Interest in learning new technologies, including AI-powered solutions.
• Ability to manage several tasks in a fast-paced environment.

Responsibilities

• Greet visitors warmly and direct them to the appropriate person or department.
• Answer, screen, and forward incoming calls and emails, ensuring requests are handled efficiently.
• Manage reception area to remain professional and organized.
• Receive, sort, and distribute mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Perform basic administrative tasks such as data entry, filing, and document preparation.
• Support managers and team members with general administrative tasks.
• Contribute to maintaining a professional, organized, and customer-focused office environment.

Skills

Organizational skills

Multitasking

French fluency

English proficiency

Interest in AI-powered solutions

Tools

Microsoft Office

Google Workspace

Job description

LOOKING FOR ARECEPTIONIST AND ADMINISTRATIVE SUPPORT AGENT

Are you friendly, organized, and enjoy being the first point of contact for clients and visitors? Do you have strong communication skills and a desire to build a career in administration or customer service? This is an excellent opportunity to gain experience in a professional, supportive, and people-oriented environment.

ABOUT THE OPPORTUNITY

Workland is recruiting for a Quebec-based company known for its eco-friendly values and strong customer service. As a receptionist and administrative support agent, you will play a key role in creating a positive first impression while supporting daily front-desk and administrative operations.

This position is ideal for someone at the beginning of their career who wants to develop administrative skills, gain hands-on office experience, grow within a collaborative organization, and play an important support role

WHY SHOULD YOU BE INTERESTED IN THIS OPPORTUNITY?

1. Gain hands-on and valuable customer service experience in administration and customer service
2. Be part of a friendly and supportive team where collaboration is valued
3. Learn from approachable managers who encourage development
4. Develop your organizational and communication skills
5. Contribute to a company committed to sustainability and quality service
6. Enjoy stable working conditions, benefits, and opportunities to grow within the organization
7. Feel valued as an essential part of daily operations

POSITION SUMMARY

The receptionist and administrative support agent is responsible for welcoming visitors, answering and directing calls, and providing general administrative support. This role ensures smooth front-desk operations while delivering a professional and welcoming experience to clients, employees, and partners.

You will be a central point of contact and contribute directly to the efficiency and image of the organization.

YOUR TASKS AND RESPONSIBILITIES WILL BE:

• Greet visitors warmly and direct them to the appropriate person or department;
• Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled efficiently;
• Manage reception area to ensure it remains professional and organized;
• Receive, sort, and distribute mail and deliveries;
• Schedule appointments and manage meeting room bookings;
• Perform basic administrative tasks such as data entry, filing, and document preparation;
• Support managers and team members with general administrative tasks;
• Contribute to maintaining a professional, organized, and customer-focused office environment.

THE REQUIREMENTS FOR THIS POSITION ARE:

• Good organizational skills and attention to detail;
• 1 to 3 years of experience in reception, customer service, or administration (experience from internships, retail, or hospitality is considered an asset);
• Comfortable using Microsoft Office, Google Workspace, and basic office software;
• Interest in learning new technologies and tools, including AI-powered solutions;
• Fluency in French (spoken and written); functional English (Bilingualism is an asset);
• Ability to manage several tasks in a fast-paced environment.

IDEAL CANDIDATE CHARACTERISTICS:

• Friendly, professional, and customer-focused
• Reliable, organized, and punctual
• Comfortable interacting with a wide range of people
• Positive attitude and eagerness to learn
• Team player who enjoys supporting others
• Adaptable and calm under pressure

ABOUT WORKLAND

At Workland, we strive to create a simple, transparent, and enjoyable candidate experience. Mandated to support this company, we facilitate the recruitment process by ensuring effective communication and a structured approach. Each application is considered seriously and evaluated professionally and fairly, so that every candidate can move through the process with clarity and confidence.