Receptionist

CBRE, Inc.; Vancouver; In loco; CAD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

CBRE, Inc. is seeking a friendly receptionist to be the first point of contact on-site in Vancouver. You will welcome clients, screen calls, coordinate meetings, and ensure the lobby operates smoothly to set a positive tone for the day.

You will manage visitor passes, schedule rooms, organize catering and tech setup, and perform general clerical tasks. A professional demeanor and strong organization help you thrive in a busy front-desk environment.

Competenze

• Front desk reception and visitor greeting experience.
• Ability to schedule meetings and manage conference rooms.
• Basic clerical tasks and mail/parcel handling.

Mansioni

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue visitor passes.
• Schedule and prepare meeting and conference rooms; arrange catering and equipment.
• Perform general clerical duties including distributing faxes and ordering office supplies.
• Track incoming/outgoing packages and arrange courier services as needed.
• Arrange hospitality services for guests (transportation, tickets, reservations).
• Follow established procedures and report to supervisor.

Conoscenze

Customer service

Professional communication

Front desk operations

Descrizione del lavoro

About CBRE and Experience Services:

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE's global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About the Role:

The Receptionist shapes the experience everyone has from the moment they walk through the door. You're the first person most people see when they walk through the door - that greeting, that eye contact, that sense someone is glad they arrived, sets the tone for everything that follows. On a well-run site, it's never an accident. You own the lobby, the visitor process, the conference room calendar, and the daily logistics of a busy front desk. You will be successful in this role when you make every visitor and employee feel expected and well taken care of, and run the front desk reliably enough that no one has to think about it.

What You'll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.


• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.


• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.


• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.


• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.


• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.


• Impact through clearly defined duties, methods, and tasks are described in detail.


• Deliver own output by following defined procedures and processes under close supervision and guidance