Guest Experience Lead – Front Desk & Events

CBRE; Vancouver; On-site; CAD 54,000 - 59,000; Full time

Benefits offered by this job

Group Retirement Program

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Job summary

CBRE is hiring an Experience Coordinator to shape daily workplace experiences. You’ll own front-of-house operations, greet visitors, manage events, handle mail and supplies, and coordinate with vendors to ensure smooth daily activities.

As the first point of contact, you’ll ensure a welcoming environment, support security protocols, and assist with meetings and office services to keep the site running efficiently.

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Excellent communication skills for straightforward information exchange.
• Working knowledge of Microsoft Office: Word, Excel, Outlook.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet visitors and manage front-of-house operations.
• Answer calls professionally and assist with presentations.
• Coordinate recreational, dining and business activities on request.
• Oversee janitorial, maintenance, mail and office-supply tasks; support onboarding.
• Address inquiries with professional, customer-service driven solutions.
• Plan and manage on-site events: space, setup, teardown, and supply delivery.
• Follow building security and emergency procedures; notify necessary parties.
• Coordinate with vendors providing workplace services or goods.
• Explain complex information clearly within the team; follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Communication

Organizational skills

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is hiring an Experience Coordinator to shape daily workplace experiences. You’ll own front-of-house operations, greet visitors, manage events, handle mail and supplies, and coordinate with vendors to ensure smooth daily activities.

As the first point of contact, you’ll ensure a welcoming environment, support security protocols, and assist with meetings and office services to keep the site running efficiently.