Workplace Experience Coordinator

CBRE; Vancouver; In loco; CAD 54.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Group Retirement Program

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Descrizione del lavoro

CBRE is hiring an Experience Coordinator to shape daily workplace experiences. You’ll own front-of-house operations, greet visitors, manage events, handle mail and supplies, and coordinate with vendors to ensure smooth daily activities.

As the first point of contact, you’ll ensure a welcoming environment, support security protocols, and assist with meetings and office services to keep the site running efficiently.

Competenze

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Excellent communication skills for straightforward information exchange.
• Working knowledge of Microsoft Office: Word, Excel, Outlook.
• Strong organizational skills with an inquisitive mindset.

Mansioni

• Greet visitors and manage front-of-house operations.
• Answer calls professionally and assist with presentations.
• Coordinate recreational, dining and business activities on request.
• Oversee janitorial, maintenance, mail and office-supply tasks; support onboarding.
• Address inquiries with professional, customer-service driven solutions.
• Plan and manage on-site events: space, setup, teardown, and supply delivery.
• Follow building security and emergency procedures; notify necessary parties.
• Coordinate with vendors providing workplace services or goods.
• Explain complex information clearly within the team; follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Conoscenze

Communication

Organizational skills

Time management

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

About CBRE And Experience Services

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About CBRE And Experience Services

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About The Role

The Experience Coordinator shapes how the workplace feels each day for everyone who walks through the door. You're the first person most people encounter when they walk through the door. At a high-performing site, that moment is never accidental. You will shape how employees and visitors feel about their workplace everyday. You own the front-of-house: greetings, visitor management, event logistics, mail and supply coordination, and maintenance dispatch. You will be successful in this role when you greet and look after every visitor and employee, keep events running on time, and resolve building issues before they are noticed.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

The posting is for an existing vacancy with the organization. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range being offered for the Workplace Experience Coordinator role is between $54,000 annually and $59,000 annually. The compensation that is provided to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more.

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at Via telephone at [phone] (Canada) and [phone] (U.S.)