RECEPTIONIST

Recruiting In Motion - Eastern Ontario; Vancouver; On-site; CAD 26,000 - 28,000; Full time

Job summary

Recruiting In Motion - Eastern Ontario seeks a friendly Reception / Administrative Assistant for a Vancouver, BC clinic. This temporary role provides front-desk support, receives patients, handles calls and emails, and uses Jane App to manage appointments.

The ideal candidate has prior reception or admin experience, is organized, and can handle confidential patient information with discretion. Proficiency in Microsoft Office is expected, and a professional, patient-focused approach is essential.

Qualifications

• Experience in reception, administration, or customer service.
• Hands-on knowledge of Jane App is a strong asset.
• Experience in a naturopathic/healthcare clinic is a plus.

Responsibilities

• Welcome patients and visitors, providing a warm and professional first contact.
• Answer calls, respond to emails, and handle general inquiries.
• Schedule, confirm, reschedule, and manage appointments using Jane App.
• Maintain accurate patient information and records.
• Assist with check-in/check-out and front desk transactions.
• Manage reminders, cancellations, and follow-ups.
• Provide general administrative support to clinic staff.

Skills

Reception experience

Administration

Customer service

Jane App experience

Tools

Jane App

Microsoft Office

Job description

Position Details

Reception / Administrative Assistant

Location: Vancouver, BC

Position Type: Temporary

Pay Rate: $19.00–$20.00 per hour

Schedule: Weekdays, 9:00 AM – 5:00 PM

Start Date - November 9th, 2026

About Our Client

Our client is a well-established natural health clinic in Vancouver, providing naturopathic and wellness services. They are seeking a friendly, organized, and customer-service-oriented Reception / Administrative Assistant to support their daily clinic operations. The ideal candidate will have previous reception or administrative experience, with hands‑on knowledge of Jane App being a strong asset.

Responsibilities

• Welcome patients and visitors, providing a warm and professional first point of contact.
• Answer incoming phone calls, respond to emails, and handle general patient inquiries.
• Schedule, confirm, reschedule, and manage patient appointments using Jane App.
• Maintain accurate patient information, appointment records, and electronic files.
• Assist with patient check-in and check-out procedures.
• Process payments and handle general front desk transactions.
• Manage appointment reminders, cancellations, and patient follow-ups.
• Maintain an organized and professional reception and waiting area.
• Provide general administrative support to naturopathic doctors and clinic staff.
• Assist with daily office coordination and other administrative duties as required.

Qualifications

• Previous experience in reception, administration, or customer service.
• Experience using Jane App is strongly preferred.
• Previous experience working in a naturopathic, medical, wellness, or healthcare clinic is an asset.
• Excellent verbal and written communication skills.
• Friendly, professional, and patient-focused approach.
• Strong organizational skills and attention to detail.
• Ability to handle confidential patient information with discretion.
• Comfortable multitasking and managing appointments in a busy clinic environment.
• Proficiency in Microsoft Office, email, and general computer applications.
• Reliable, punctual, and able to work independently as well as part of a team.

Applicants must have legal authorization to work in Canada, including a valid Work Permit and Social Insurance Number.