Clinic Receptionist, full-time Maternity Leave Coverage

GetHired, Inc.; Toronto; On-site; CAD 35,000 - 43,000; Full time

Job summary

The Canadian College of Naturopathic Medicine (CCNM) in Toronto, ON, is seeking a friendly Clinic Receptionist for full-time maternity leave coverage to support Clinic Services and the Schad Naturopathic Clinic.

You will handle calls, schedule appointments, manage patient records, collect fees, support students and doctors, and work onsite with occasional remote duties as needed. Flexibility for evenings or Saturdays may be required; on-site presence is mandatory.

Qualifications

• Experience in a customer service environment and/or in a medical clinic.
• Knowledge of office management systems and procedures.
• Proficiency in MS Office (Outlook, Excel and Word).
• Team player with exceptional interpersonal and superior customer service skills.
• Strong verbal and written communication skills.
• Strong organizational skills and detail-oriented.
• Ability to multi-task in a dynamic, fast-paced environment.
• Experience working in an educational environment is an asset.

Responsibilities

• Answer and direct calls; check voicemail and respond to messages promptly.
• Write and distribute email correspondence.
• Organize and schedule appointments.
• Maintain patient relations.
• Collect fees for services rendered.
• Support maintenance and up-keep of electronic health records.
• Provide support to student interns and naturopathic doctors.
• Additional clinical administrative tasks may be assigned by the supervisor as needed.

Skills

Customer service

Team player

Verbal and written communication

Organizational skills

Multi-tasking

Education environment asset

Tools

MS Outlook

MS Excel

MS Word

Job description

Position Title:Clinic Receptionist, full-time - Maternity Leave Coverage

Available:November 2026 – January 2028

Applicant Deadline:October 23, 2026

The Canadian College of Naturopathic Medicine (CCNM) is currently seeking an outgoing individual with exceptional customer service skills for the position of Full-Time Clinic Receptionist to support the operations of Clinic Services. Situated on site, within the Schad Naturopathic Clinic (SNC), you will support the SNC, CCNM Integrative Cancer Center (ICC), and our shifts within the Community Health Centres (CHC’s).

The successful candidate will be reporting to the Clinic Operations Coordinator, acting as the first point of contact for all patients, student interns, and naturopathic doctors. This person will provide a friendly and invitational atmosphere online through remote work or onsite at reception to ensure that everyone is attended to in a pleasant and efficient manner. Working in a team environment you will: answer and direct calls; check voicemail and respond to messages in a timely fashion; write and distribute email correspondence; organize and schedule appointments; maintain patient relations; collect fees for services rendered; support the maintenance and up keep of our electronic health records. Provide support to both student interns and naturopathic doctors in different areas of their clinical work. Additional clinical administrative tasks may be assigned by the supervisor as needed.

Please note these positions could have non-traditional working hours including evenings and Saturdays. The successful candidate must be flexible and be able to work within the clinic’s operating hours (Mondays to Friday, 7:30 AM to 7:30 PM and Saturdays, 8:00 AM to 4:00 PM).

This position requires you to be on-site.

QUALIFICATIONS

• Experience working in a customer service environment, and/or experience in a medical clinic
• Knowledge of office management systems and procedures
• Proficiency in MS Office (particularly in MS Outlook, Excel and Word)
• Team player with exceptional interpersonal skills and superior customer service skills
• Superior verbal and written communication skills
• Strong organizational skills and detail-oriented
• Strong ability to multi-task in a dynamic, fast-paced environment
• Experience working in an educational environment is an asset

The starting salary for this role is $39,020.00 annually. If you are selected to move forward in our recruitment process, a recruiter will be able to discuss additional details of our compensation package.

This job posting reflects an existing position that is currently vacant.

The Canadian College of Naturopathic Medicine (CCNM), established in 1978, is Canada's premier, pan-Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.

CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity‑deserving groups, including Indigenous Peoples, Black‑identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.

CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.