Receptionist

Erinoakkids center for treatment and development; Mississauga; On-site; CAD 34,000 - 39,000; Part time

Job summary

ErinoakKids is seeking a Receptionist for our Mississauga site in a part-time, on-site role. You will be the first point of contact for clients, handling inquiries and scheduling while supporting staff and client experience.

The successful candidate will have at least two years in a similar role, strong interpersonal skills, and proficient use of office equipment. Availability Monday–Thursday 12:30–7:30 pm and Friday 1:00–5:00 pm is required; bilingual French/English is a plus.

Qualifications

• Minimum two years of experience in a similar receptionist role.
• College diploma in a related field is an asset.
• Proficient with office equipment and multi-line phones.
• Strong interpersonal and communication skills.
• Excellent attention to detail and ability to work independently.
• Proficient with MS Office and basic Meditech is an asset.
• Bilingualism in French and English is an asset.

Responsibilities

• Respond to client inquiries in person and by phone following organizational policy.
• Enter and manage client appointments in Meditech.
• Maintain appointment data integrity and outcomes.
• Ensure client confidentiality at all times.
• Manage incoming/outgoing mail for the site.
• Maintain a safe, organized reception area.
• Assist during emergencies per policy.
• Availability Monday to Thursday 12:30–7:30 pm and Friday 1:00–5:00 pm.

Skills

Interpersonal communication

Multiline phone systems

MS Office proficiency

Office equipment knowledge

Problem solving

Attention to detail

Team collaboration

French language (asset)

Education

College diploma in related field

Tools

Meditech knowledge

Job description

Permanent Part-Time
Mississauga Site
30 hours/week
(Monday to Thursday - 12:30pm-7:30 pm andFriday - 1:00 pm-5:00pm)
Work Arrangement: On Site
Replacement Position
Compensation Range: $24.46 – $28.59/hour

Position Summary

ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Mississauga site. Reporting to Supervisor, Family and Community Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Must be available to work Monday through Thursday,12:30 -7:30 pm and Friday, 1:00 pm-5:00pm

Qualifications

• Minimum two (2) years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Internal Deadline: November 3rd, 2026

Attn: Internal Staff

Staff actively working in these roles may be prioritized based on your circumstances:

• Expression of Interest (EOI):Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select“Paste Resume”and clearlyoutlineyourrequested change in the text box provided.
• Position Change:Employees applying for change in position or a promotion, please submit a cover letter and resume.

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities.

@Erinoakkids

The successful candidate will be required to complete a vulnerable sector search.

Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements,as a condition of obtaining and maintaining employment.