Receptionist

ErinoakKids Centre for Treatment and Development; Brampton; On-site; CAD 34,000 - 39,000; Part time

Job summary

ErinoakKids Centre for Treatment and Development is hiring a Receptionist at the Brampton site. This on-site, part-time role offers 30 hours weekly, mainly Monday to Thursday 12:30pm–7:30pm and Friday 1:00pm–5:00pm. You will greet clients, manage appointments in Meditech, and support front-desk operations to ensure a positive client experience.

Ideal candidates have at least two years in a similar role, strong MS Office skills, and a detail-oriented approach. Bilingual French/English is a plus.

Qualifications

• Two (2) years of experience in a similar receptionist role.
• College diploma in a related field is an asset.
• Proficient knowledge of office equipment (postage meters, fax machines, copiers, multi-line phones).
• Excellent interpersonal and communication skills.
• High attention to detail with ability to work independently and collaboratively.
• Ability to problem-solve to meet client and staff needs.
• Proficiency with MS Office; Meditech knowledge is an asset.
• Bilingualism in French and English is an asset.

Responsibilities

• Answer client and general inquiries in person, by telephone, and direct concerns per policy.
• Enter, attend, and edit client appointments in Meditech as required.
• Maintain appointment data integrity and outcomes.
• Protect client confidentiality at all times.
• Manage overall incoming/outgoing mail for the site.
• Keep reception area clean, safe, and organized.
• Support emergency codes and procedures per policy.
• Work Monday–Thursday 12:30pm–7:30pm and Friday 1:00pm–5:00pm.

Skills

Interpersonal skills

Communication skills

Detail oriented

Independent and collaborative

Problem solving

Bilingualism in French and English (AS

Education

College diploma in related field

Tools

MS Office

Meditech

Office equipment (fax, copier, postage meter, multi-line phones)

Job description

Permanent Part Time
Brampton Site
30 hours/week
(Monday to Thursday – 12:30pm to 7:30pm, Fridays- 1:00pm to 5:00pm)
Work Arrangement: On Site
Replacement Position
Compensation Range: $24.46 – $28.59/hour

Position Summary

ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to Supervisor, Family Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization. The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Must be available to work Monday through Thursday,12:30 -7:30 pm and Friday, 1:00 pm-5:00pm

Qualifications

• Minimum two (2) years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Attn: Internal Staff:
Internal Application Deadline: July 28, 2026

• Expression of Interest (EOI):Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select“Paste Resume”and clearlyoutlineyourrequested change in the text box provided.

• Position Change:Employeesapplying for change in position or a promotion, pleasesubmita cover letter and resume.
  We’recommitted to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you andwe’llbe happy to support you.

Join us on our mission to make a difference andimpacton the lives of children and youth with disabilities.

@Erinoakkids

The successful candidate willbe requiredto complete a vulnerable sector search. Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements,as a condition of obtaining andmaintainingemployment.