Receptionist

ErinoakKids Centre for Treatment and Development; Mississauga; On-site; CAD 34,000 - 39,000; Part time

Job summary

ErinoakKids Centre for Treatment and Development invites applications for a Part-Time Receptionist at our Mississauga site. This on-site role supports clients and staff, manages appointments in Meditech, handles mail, and maintains confidentiality.

The position requires at least two years in a similar role, a college diploma (asset), and strong communication skills. Work hours are 30 per week, Mon–Thu 12:30–7:30 pm and Fri 1:00–5:00 pm, with on-site duties and immunization requirements.

Qualifications

• Excellent interpersonal and communication skills.
• High attention to detail with the ability to work independently.
• Ability to problem-solve effectively to meet client and staff needs.
• MS Office proficiency and familiarity with Meditech is an asset.

Responsibilities

• Responds to client and general inquiries in person and by telephone, directing concerns per policy.
• Enters and edits client appointments in Meditech as required.
• Ensures data integrity and confidentiality of client information.
• Manages incoming/outgoing mail for the site.
• Maintains a clean, organized reception area and supports emergency procedures.
• Availablity to work Monday–Thursday 12:30–7:30 pm and Friday 1:00–5:00 pm.

Skills

Interpersonal skills

Attention to detail

Problem-solving

Independent work

Education

College diploma in related field

Tools

Meditech

MS Office

Multi-line telephone systems

Photocopiers

Fax machines

Job description

Permanent Part-Time
Mississauga Site
30 hours/week
(Monday to Thursday - 12:30pm-7:30 pm andFriday - 1:00 pm-5:00pm)
Work Arrangement: On Site
Replacement Position
Compensation Range: $24.46 – $28.59/hour
Position Summary:ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Mississauga site. Reporting to Supervisor, Family and Community Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities:

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Must be available to work Monday through Thursday,12:30 -7:30 pm and Friday, 1:00 pm-5:00pm
  

Qualifications:

• Minimum two (2) years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Internal Deadline: November 3rd, 2026
Attn: Internal Staff
Staff actively working in these roles may be prioritized based on your circumstances:

• Expression of Interest (EOI):Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select“Paste Resume”and clearlyoutlineyourrequested change in the text box provided

• Position Change:Employeesapplying for change in position or a promotion, pleasesubmita cover letter and resume

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities.
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements,as a condition of obtaining and maintaining employment.