Reception & Admin Specialist Onsite (12-Month Contract)

Doane Grant Thornton LLP; San Juan de Terranova; On-site; CAD 36,000 - 48,000; Full time

Job summary

Doane Grant Thornton LLP is seeking an Administrative Assistant (Receptionist) for a 12-month contract to manage front-desk duties and provide essential administrative support within a professional services environment.

The role requires strong MS Office skills, 2+ years in administration or upscale customer service, excellent communication, and meticulous data entry abilities. Onsite five days a week with responsibilities spanning billing, tax form preparation, and client relationship support.

Qualifications

• 2+ years of administrative or upscale customer service experience.
• Strong MS Suite skills and data entry accuracy.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills; able to handle multiple priorities.
• Exceptional client service mindset.
• Computer savvy; able to learn and troubleshoot various programs.
• Knowledge of Taxprep, CaseWare or Keystone is an asset.

Responsibilities

• Ensuring Reception is opened/closed during regular business hours
• Greeting and welcoming each guest in a friendly and inviting manner
• Answering the software-based telephone professionally and transferring calls
• Assemble T1 personal tax returns and other Canada Revenue forms (T4s, T5s)
• Prepare letters and reports using firm templates
• Proof-read and verify content before finalizing client deliverables
• E-filing as required
• Process payables and manage mail and courier
• Maintain boardroom bookings and catering for meetings and events
• Support billing using Doane Grant Thornton systems
• Set up new clients in MS Dynamics 365 and manage client relationships
• General administrative duties including filing, photocopying, scanning, faxing
• Light housekeeping of shared spaces and office upkeep
• Order office supplies and liaise with landlord for maintenance issues

Skills

MS Office

Administrative experience

Data entry

Written communication

Verbal communication

Time management

Customer service

Tech savvy

Tax software knowledge

Tools

Taxprep

CaseWare

Keystone

Job description

Doane Grant Thornton LLP is seeking an Administrative Assistant (Receptionist) for a 12-month contract to manage front-desk duties and provide essential administrative support within a professional services environment.

The role requires strong MS Office skills, 2+ years in administration or upscale customer service, excellent communication, and meticulous data entry abilities. Onsite five days a week with responsibilities spanning billing, tax form preparation, and client relationship support.