Rating Specialist - 12-18 Month Contract

Vaco by Highspring; Oakville; On-site; CAD 50,000 - 70,000; Full time

Job summary

Vaco by Highspring is seeking an experienced Rating Specialist focused on timely rating of customer freight bills with accuracy and attention to detail. The role emphasizes transportation expertise and cross-border billing, supporting revenue enhancement and customer service.

You will handle LTL and FTL operations, coordinate with internal teams and customers, and drive process improvements. The ideal candidate has at least two years in a transportation environment and proficiency with TMS,

Qualifications

• Minimum 2 years of experience in a transportation environment.
• Experience with LTL & FTL operations (domestic and/or cross-border).
• Solid understanding of freight rate processes and applications in transportation (LTL/FTL).
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced, high-volume environment.
• Proficiency in TMS, Excel, and Outlook.

Responsibilities

• Rate freight bill orders for LTL, FTL, Warehouse, Courier, and Retail in cross-border business.
• Communicate information regarding shipments to internal teams and customers.
• Resolve issues quickly and efficiently.
• Build and maintain relationships with internal and external personnel.
• Provide accurate information to relevant parties.
• Manage freight bills and supporting documentation as required.
• Ensure accurate data entry, documentation, imaging of documents, and billing of freight bills.
• Monitor rating process and support continuous improvement initiatives.
• Manage day-to-day Rating with core objectives for accuracy and revenue enhancement.
• Continuously work to maximize company revenue.
• Help identify opportunities to support business growth.
• Other duties as assigned.

Skills

Communication skills

Attention to detail

Time management

Multitasking

Tools

Transportation Management System (TMS)

Excel

Outlook

Job description

Overview

We are seeking an experienced and detail-oriented Rating Specialist with a strong background in Transportation. This role

is focused on rating customer freight bills on time with attention to detail, accuracy, and proficiency.

The ideal candidate will have a minimum of two (2) years of hands-on experience in a transportation environment, with the ability to manage time, communicate effectively with internal/external personnel, and ensure accuracy with high service levels for customers.

Key Responsibilities

• Rate freight bill Orders for: Less-than-Truckload, Full-Truckload, Warehouse, Courier, and Retail in a cross-border business.
• Communicate relevant information regarding shipments, including updating internal teams and customers.
• Resolve issues quickly and efficiently.
• Build and maintain strong relationships with company internal and external personnel.
• Provide accurate information to relevant parties.
• Management of freight bills and supporting documentation for internal and external parties as required.
• Ensure accurate data entry, documentation, imaging of documents, and billing of freight bills.
• Monitor rating process and support continuous improvement initiatives.

Manage day-to-day Rating with core objectives for accuracy and revenue enhancement.

• Continuously work to maximize company revenue.
• Help to identify opportunities to support business growth.
• Other duties as assigned.

Required Skills and Experience

• Minimum two (2) years of experience in a transportation environment, including:
• LTL & FTL operations (domestic and/or cross-border)
• Solid understanding of freight rate processes and applications in transportation (LTL / FTL )
• Strong communication skills (verbal and written)
• Ability to work in a fast-paced, high-volume environment
• Attention to detail and accuracy.
• Proficiency in transportation management system (TMS), Excel, and Outlook.

What we are looking for

• A team player, who believes in an open door policy and support by management, but also has the following characteristics.
• Strong mindset with a good sense of time management, accuracy, and accountability.
• Ability to multitask and prioritize under pressure.