Logistics Coordinator (Standard or Continental)

Shipcs1; Burlington; On-site; CAD 50,000 - 65,000; Full time

Job summary

Shipcs1 in Burlington, Ontario is seeking an experienced Logistics Coordinator to manage 3PL brokerage operations and optimize freight movements. You will enter orders into our TMS system, locate carriers, and negotiate rates to meet service standards.

The role requires prior 3PL brokerage experience, strong typing, proficiency with Microsoft Office, and knowledge of Canadian/US geography. Office-based position with reliable transportation to our Burlington office.

Qualifications

• Minimum 1 year of 3PL broker industry experience.
• Minimum 1 year of 3PL broker logistics coordinator experience.
• Ability to adapt to new software with strong typing skills.
• Proficient with Microsoft Office Suite or related software.
• Transplus or equivalent Fleet Manager experience required.
• Previous experience in non-asset-based company.

Responsibilities

• Enter orders into TMS system and manage carrier information.
• Find carriers for customer orders and negotiate rates.
• Dispatch contracts to carriers with instructions after rate is agreed.
• Coordinate with customers and carriers to resolve order issues.
• Ensure carriers have insurance and acceptable safety ratings.
• Cross-train in weekend customer service duties.

Skills

3PL broker industry experience

3PL broker logistics coordinator

strong typing skills

English communication

reliable transportation

Tools

Transplus

Fleet Manager

Microsoft Office Suite

Job description

We are looking for an exceptionalLogistics Coordinatorthat knows the industry! We are offering an exciting opportunity to learn all aspects of 3PL brokerage.

In this position the Logistics Coordinator will need to enter orders into ourTMS system. You will be required to find carriers for customer orders to move freight in the most efficient way possible. The Logistics Coordinator will negotiate with customers and carriers all while meeting the high standards CS-1 Transportation provides.

Responsibilities

• Field and direct all incoming phone calls, emails and faxes as required


• Respond to all e-mails in a timely fashion including customer e-mails for pickups, rates and availability and updates


• Responsible for adhering to checklist to accurately enter orders, provide updates and tracking


• Carrier search and rate negotiation (accessing TMS History as leverage)


• Dispatching contracts to carriers, with all/any special instructions (once rate has been agreed upon)


• Confirming customs broker information and entering into TMS


• Saving all documents (BOLS/Customs docs/Packing lists) to the server


• Saving all emails with spot quotes to the server


• Ensuring Carriers have insurance, and an acceptable safety rating before securing


• Resolving any issues regarding any order with the carrier brought to dispatch by Customer Service. This may include any accessorial, carrier delays or service problems that are more than just minor and CS cannot resolve quickly.


• Finalizing any accessorial charges brought to your attention by customer service with the carrier and the customer

Additionally, you will becrossed-trainedhow to work in customer service, especially on weekends:

• To handle all aspects of the company’s operations from phone calls to dealing with carriers


• To track and trace current loads


• Inform the customer the whereabouts of their freight via email, or phone


• Collect POD from carriers within a reasonable amount of time


• Add carrier packets and update profiles
  
• Update shippers and consignee profiles


• To assist in saving documentation, customs docs and facilitating the docs to carriers

Requirements and Skills

• Minimum of 1 year of prior 3PL broker industry (non-asset) experience (required);


• Minimum of 1 year of prior 3PL broker logistics coordinator experience (required);


• Ability to adapt to new software with strong typing skills


• Proficient in Microsoft Office Suite or related software


• Transplus or equivalent Fleet Manager experience (required)


• Previous experience in non asset-based company required


• Knowledgeable in customs documents (PAPs, PARs) is preferred;


• Proficient knowledge ofCanadian and USA geography;


• Ability to communicate effectively in both spoken and writtenEnglish;


• Reliable transportationto the main office located in Burlington;

Qualifications

• Demonstrated problem-solving abilities; adept atprioritizing tasksefficiently;


• Exceptional and articulatecommunicationskills;


• Professional demeanor; demonstrates a strong commitment to excellence;


• Possesses a keen understanding of business operations; capable of makinginformed decisions and analyzing dataeffectively;


• Superiortime-management and multitaskingcapabilities;


• Advanced proficiency inMicrosoft Office Suite;


• Proven capability to swiftly integrate andmaster new software applications.

Territories

Office based in Burlington, Ontario, Canada

Reporting

Reports directly to the Dispatch Manager

Pay Range

$50,000 – $65,000 annually

$1 from every CS-1 Transportation transaction is donated to charities across North America.