Pub Team Leader: Deliver Great Service & Smooth Shifts

Metropolitan Pub Company; Regina; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Pension contribution

Apprenticeship training

Discounts on food & drinks

Employee assistance program

Maternity & paternity policies

Wagestream wage access

Retail discounts

Refer a friend bonus

Job summary

Metro Pubs in Canada is seeking a proactive Team Leader to ensure shifts run smoothly, uphold high standards, and keep customers happy. You will lead by example, deputise for management, and coordinate a busy team to deliver exceptional service in a welcoming pub environment.

You’ll drive safe, legal, and clean operations, while fostering a positive team culture and excellent customer experiences across our venues.

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues during absences.
• Organise and coordinate the team during busy shifts for smooth service.
• Keep the bar safe, legal, and clean, addressing issues promptly.

Responsibilities

• Lead by example to ensure shifts run smoothly and standards stay high.
• Support the management team and cover during absences.
• Coordinate and motivate the team during busy periods for efficient service.

Skills

Attention to detail

Customer service

Team leadership

Shift management

Adaptability

English proficiency

Job description

Metro Pubs in Canada is seeking a proactive Team Leader to ensure shifts run smoothly, uphold high standards, and keep customers happy. You will lead by example, deputise for management, and coordinate a busy team to deliver exceptional service in a welcoming pub environment.

You’ll drive safe, legal, and clean operations, while fostering a positive team culture and excellent customer experiences across our venues.