Night Manager

Power Recruitment; Kelowna; On-site; CAD 40,000 - 60,000; Full time

Job summary

A client-focused recruitment agency is seeking a Shift Leader located in Kelowna, Canada. This role focuses on customer service, team leadership, and ensuring smooth operations in a high-volume food service setting. Ideal candidates will have 2-4 years of relevant experience and the necessary certifications to serve alcohol. Join a fun and supportive work environment while leading a dedicated team.

Qualifications

• 2 - 4 years experience in high volume food service environments.
• Previous leadership experience is a bonus.
• Required certifications to responsibly serve alcohol.

Responsibilities

• Act as the main point of contact for all team members.
• Ensure smooth operations with effective communication.
• Monitor daily cash deposits to maintain business profitability.
• Advocate for a safe and healthy work environment.
• Coaching and mentoring team members.

Skills

Exceptional floor leadership skills

Excellent communication

Organizational skills

Time management

Job description

We are hiring an individual for our clientwho is passionate about customer service & enjoys a fun, supportive work environment!

As a Shift Leader, you'll:

• Be the source of real-time team support acting as the main point of contact for all Front of House Partners on every shift you lead
• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
• Keep team members and guests safe and sound, advocating for a safe and healthy work environment
• Create an engaged, connected and on-fire team through coaching, mentoring and personal development

What you bring to the floor:

• The belief that people are the source of extraordinary experiences
• Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
• The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool
• An innate drive to help others succeed, enviable organization, time management and feedback skills and generosity in sharing your skills and knowledge with your team
• Required certifications to responsibly serve alcohol (specific to your province)
• Curiosity and excitement at the prospect of job mobility and the opportunity to move cities to open new markets
• The ability to legally work in Canada (as a citizen, resident or holding another current and valid work permit)