Bartender Shift Leader

Push Operations; Calgary; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Hourly wage $17 CAD

Tips share

Free meals on lead shifts

Discounts at Hudsons Pub locations

Growth opportunities

Referral program

Job summary

Hudsons Canada’s Pub in Calgary is seeking a Shift Leader to supervise staff and ensure high standards of service and product knowledge during shifts.

You will alternate between your regular duties and lead shifts, coordinating frontline operations and addressing guest concerns to deliver an exceptional experience.

Qualifications

• Minimum of 1 year in your primary role.
• Able to energize and motivate a team.
• Excellent at socializing and loves people.
• Organized in fast-paced, high-volume settings.
• Knowledgeable about drinks and related services.
• 1-3 years in a supervisory/leadership role in bar/restaurant/hospitality.

Responsibilities

• Alternate between regular shifts and shift-leading duties.
• Ensure high product knowledge and service standards.
• Provide outstanding customer service and address concerns.
• Supervise staff and coordinate workflow during shifts.
• Maintain cleanliness and inviting work area.
• Collaborate with front- and back-of-house teams for guests' best experience.
• Resolve issues and conflicts efficiently during shifts.

Skills

Leadership

Team motivation

People skills

Organization

Product knowledge

Bar/restaurant experience

Customer service

Adaptability

Work under pressure

Flexible hours

Job description

Our culture is fun, but we are still serious about what we do. Our vision is to be recognized as the

quintessential Canadian pub experience across Canada. Our mission is to provide the highest level

of hospitality through a valued team delivering excellent products, facilities, service and

promotions.

POSITION OVERVIEW

Join our dynamic team as a Shift Leader, where you’ll extend beyond your primary job duties to

take on leadership responsibilities. You will be scheduled leadership shifts to oversee the smooth

operation of our venue during your shifts and be responsible for coordinating and supervising staff

activities, ensuring excellent customer service, and maintaining high standards of quality and

efficiency. Your role is pivotal in creating a seamless and enjoyable experience for our guests, while

fostering a positive and productive work environment for team members.

SKILLS & QUALIFICATIONS

• Minimum of 1 year of experience in your primary role.
• Ability to energize and motivate a team.
• Excellent at socializing and love working with people.
• Organized while working in a fast-paced and high-volume environment.
• Knowledgeable about the products and services relevant to your role (e.g., drink recipes,
• 1-3 years of experience in a supervisory or leadership role within a
• bar/restaurant/hospitality setting is an asset.
• Excellent customer service skills, with a friendly and approachable demeanor.
• Leadership qualities, including the ability to inspire and guide team members.
• Adaptable to work effectively as a team member in an ever-changing environment.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work late nights, weekends, and holidays as required.

DUTIES & RESPONSIBILITIES

• This role alternates between your regular scheduled shifts in your primary position and
• shifts dedicated solely to shift leading.
• Ensure a high standard of product knowledge and service, both in food and beverage
• programs and in guest services.
• Provide outstanding customer service, engaging with guests to enhance their experience
• and address any concerns.
• Supervise and coordinate the activities of staff during your shift, ensuring efficient
• workflow and adherence to quality standards.
• Monitor the cleanliness and organization of the work area, maintaining a hygienic and
• inviting environment.
• Work closely with your front-of-house and back-of-house teams to create the best guest
• experience possible.
• Address any issues or conflicts that may arise during your shift, employing effective
• problem-solving and conflict resolution skills.

COMPENSATION

• Hourly wage ($17 per hour)
• Gratuity earnings from a tip share
• Free meal on the days you shift lead
• Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub
• locations, ensuring your perks extend beyond the workplace
• Opportunities to grow with the company
• Hudsons Employee Referral

THIS COULD BE YOUR HAPPY PLACE.