Provisioning Engineer: HSD, CPE Activation & Networking
Cogeco
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Job summary
Cogeco Connexion Inc in Burlington, Ontario is seeking a Provisioning Engineer to support enterprise-wide CPE activation, provisioning, and operations platforms. You will manage the HSD provisioning system, work on Cisco devices, and coordinate with regional teams to ensure reliable service delivery.
Ideal candidates have 5+ years in Cable/MSO environments, strong knowledge of DOCSIS/DNS/TFTP, and excellent troubleshooting and communication skills.
Qualifications
- 5+ years in the Cable/MSO environment or similar industry.
- Good understanding of DOCSIS, QAM Video, IP Video, Packet Cable.
- Knowledge of control platforms (DAC, DNCS, CMTS, OLT, vCMTS).
- Strong networking knowledge and IPV6.
- Familiar with DHCP, DNS, SNMP, and TFTP protocols.
Responsibilities
- Installs, administers, configures and maintains CPE activation, provisioning, and operations applications including operating systems and related software.
- Provides on-call support to resolve issues after normal business hours.
- Monitor and manage Cisco CNR/PNR IP address provisioning and Cisco RDU/PCP devices.
- Monitor and manage Cisco DPE TFTP service and regional IP usage for HSD services.
- Plan projects with cost analysis and timelines; coordinate with TechOps, TAC, ASG and BSG.
Tools
Job description
Cogeco Connexion Inc in Burlington, Ontario is seeking a Provisioning Engineer to support enterprise-wide CPE activation, provisioning, and operations platforms. You will manage the HSD provisioning system, work on Cisco devices, and coordinate with regional teams to ensure reliable service delivery.
Ideal candidates have 5+ years in Cable/MSO environments, strong knowledge of DOCSIS/DNS/TFTP, and excellent troubleshooting and communication skills.
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