Provisioning Engineer - CPE & DOCSIS Activation

Cogeco Connexion; Burlington; Presencial; CAD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexibility

Discounted services

Benefits

Descripción de la vacante

Cogeco Connexion Inc in Burlington, ON seeks an Engineer, Provisioning to manage CPE activation, provisioning, and operations platforms. You’ll handle design, implementation, and maintenance of enterprise-wide provisioning systems and related databases, ensuring high availability.

The role focuses on HSD provisioning, DOCSIS workflows, and cross-team collaboration to ensure service reliability. Strong troubleshooting and project management are essential for success.

Formación

• 5+ years in the Cable/MSO environment or similar industry
• Experience with DOCSIS provisioning
• Understanding of Cable RF infrastructure and DOCSIS relationships
• Strong fault diagnosis and network troubleshooting skills
• Ability to manage multiple projects and work outside standard hours

Responsabilidades

• Installs, administers, configures and maintains CPE activation, provisioning, and operations applications
• Provides on-call support after normal business hours
• Monitor and manage Cisco CNR/PNR IP address provisioning
• Monitor and manage Cisco RDU/PCP device provisioning
• Monitor and manage Cisco DPE TFTP service
• Monitor regional IP allocation for HSD services
• Collaborate with regional Provisioning engineers for support
• Assist with service changes, configuration and implementation
• Project planning with cost analysis and timelines
• Coordinate with TechOps, TAC, ASG and BSG on issues
• Coordinate testing of new products and services
• Work with vendors for product support and integration
• Participate in future technology direction discussions
• Document system and application configurations
• Participate in off-hours maintenance

Conocimientos

DOCSIS provisioning

Cable/MSO experience

Networking fundamentals

Linux/Unix

Troubleshooting tools

Herramientas

Wireshark

tcpdump

netstat

traceroute

iostat

VM

Descripción del empleo

Cogeco Connexion Inc in Burlington, ON seeks an Engineer, Provisioning to manage CPE activation, provisioning, and operations platforms. You’ll handle design, implementation, and maintenance of enterprise-wide provisioning systems and related databases, ensuring high availability.

The role focuses on HSD provisioning, DOCSIS workflows, and cross-team collaboration to ensure service reliability. Strong troubleshooting and project management are essential for success.