CPE Provisioning & Activation Engineer
Cogeco Communications
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Benefits offered by this job
Job summary
Cogeco Communications invites an experienced Provisioning Engineer to support enterprise-wide CPE activation, provisioning, and operations platforms. You will manage, maintain, and monitor the HSD provisioning system across the region, applying strong troubleshooting skills and in-depth knowledge of DOCSIS and IP networks.
The role requires coordinating with regional teams and vendors, handling on-call support, and participating in the design and deployment of scalable provisioning solutions for
Qualifications
- 5+ years in the Cable/MSO environment or similar industry.
- Extensive experience with DOCSIS provisioning.
- Strong troubleshooting skills and problem solving.
- Experience with DHCP, DNS, SNMP and TFTP protocols.
- Excellent written and verbal communication.
Responsibilities
- Installs, administers, configures and maintains CPE activation, provisioning, and operations applications.
- Provides on-call support after hours.
- Monitor and manage IP address provisioning and regional device provisioning.
- Oversee DPE TFTP service and regional IP usage for HSD services.
- Collaborate with TechOps, TAC, ASG and BSG on service issues.
- Participate in project planning, cost analysis, and timelines.
- Document system and application design and configuration.
- Assist with testing of new products and services.
Skills
Tools
Job description
Cogeco Communications invites an experienced Provisioning Engineer to support enterprise-wide CPE activation, provisioning, and operations platforms. You will manage, maintain, and monitor the HSD provisioning system across the region, applying strong troubleshooting skills and in-depth knowledge of DOCSIS and IP networks.
The role requires coordinating with regional teams and vendors, handling on-call support, and participating in the design and deployment of scalable provisioning solutions for
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