Property Management Administrative Assistant

Rahal Hair Transplant / LivingWell Properties; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

LivingWell Properties in Ottawa is seeking a Property Management Administrative Assistant to support the day-to-day operations of our residential and commercial properties.

The role requires a proactive, detail-oriented individual who can communicate with tenants and contractors, manage leasing documentation, and maintain records using Yardi and Microsoft Office.

Qualifications

• Must have prior administrative experience.
• Property management/real estate exposure is a plus.
• Experience with Yardi is an asset.
• Proficient with Microsoft Office and email.
• Excellent written and verbal communication.
• Highly organized with attention to detail.
• Ability to handle multiple priorities and deadlines.
• Professional and confident when dealing with tenants and contractors.
• Valid driver’s license and access to a vehicle.

Responsibilities

• Communicate with tenants by phone and email.
• Respond to tenant inquiries and maintenance requests.
• Coordinate repairs, service calls, inspections and contractor access.
• Follow up on outstanding maintenance items and tenant requests.
• Prepare notices, letters and general tenant correspondence.
• Assist with leasing inquiries, applications, showings and lease documentation.
• Maintain tenant, property and contractor records.
• Enter and update information in property management software.
• Assist with rent follow-up, invoices and general administrative tasks.
• Schedule appointments and maintain calendars and follow-up lists.
• Assist management with day-to-day property operations and special projects.

Skills

Administrative experience

Tenant communication

Microsoft Office

Organizational skills

Time management

Independent worker

Professional communication

Driver’s license

Tools

Yardi

Job description

LivingWell Properties is seeking a reliable, organized and professional Property Management Administrative Assistant to support the day-to-day operations of our residential and commercial properties.

This role is ideal for someone who is proactive, detail-oriented and comfortable communicating with tenants, contractors and service providers. We are looking for someone dependable who can become a key support person in the daily management of our properties.

Job Type: Full-time (37.5 hours a week, Monday to Friday)
Location: 2081 Merivale Road, Ottawa, ON

Responsibilities:

• Communicate with residential and commercial tenants by phone and email.
• Respond to tenant inquiries and maintenance requests.
• Coordinate repairs, service calls, inspections and contractor access.
• Follow up on outstanding maintenance items and tenant requests.
• Prepare notices, letters and general tenant correspondence.
• Assist with leasing inquiries, applications, showings and lease documentation.
• Maintain tenant, property and contractor records.
• Enter and update information in property management software.
• Assist with rent follow-up, invoices and general administrative tasks.
• Schedule appointments and maintain calendars and follow-up lists.
• Assist management with day-to-day property operations and special projects.

Qualifications:

• Previous administrative experience required.
• Property management or real estate experience is an asset.
• Experience with Yardi is a strong asset.
• Strong computer skills, including Microsoft Office and email.
• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Professional and confident when dealing with tenants and contractors.
• Ability to work independently and take initiative.
• Valid driver’s licence and access to a vehicle are required.