Property Administrator

Valour Group; Burlington; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Dynamic environment

Professional development

Modern office

Engagement events

Competitive compensation

Vacation property discounts

Job summary

Valour Group is seeking a Property Administrator to support lease administration, data management, and property operations in our Burlington office. You will manage tenant files, reconciliations, rent collections, and lease updates in Yardi, while collaborating with the Property Manager to ensure accuracy and regulatory compliance.

Ideal candidates have 2+ years of experience in multi-residential or commercial administration, strong attention to detail, and solid communication skills.

Qualifications

• 2+ years in multi-residential and/or commercial administration.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Collaborative team player in a fast-paced environment.

Responsibilities

• Serve as primary contact for tenants, addressing questions and coordinating with Property Manager.
• Maintain tenant and lease files in digital and physical formats; ensure data accuracy in Yardi.
• Handle rent collection, delinquency management, and tenant charges.
• Process new lease documents and update lease data in Yardi.
• Coordinate with site staff on moves, work orders, and invoices; track expenses.
• Assist with acquisition of properties and general administration duties.

Skills

Yardi 7S

Attention to detail

Communication skills

Team collaboration

Education

2+ years in multi-residential/commercial admin

Tools

Yardi

Job description

Valour Group is an integrated team of companies that operate, develop, and construct residential and commercial real estate. We are a part of a collaborative group of real estate-based companies, known as One Real Estate Enterprise, with a diversity of offerings such as a real estate investment, developments, construction, property management, vacation rentals, and a nationwide real estate TV show.

JOB SUMMARY

Reporting to the Property Manager, the Property Administrator will provide support in all areas of lease administration, database management and property administration.

SPECIFIC RESPONSIBILITIES

• Act as the primary contact for tenants on an ongoing basis to answer questions, resolve issues and concerns and advise the Property Manager of issues and concerns for the team to resolve in an efficient and timely manner.
• Develop and maintain strong tenant relations through regular interaction.
• Through the direction of the Property Manager, ensure tenants adhere to the Residential Tenancies Act (RTA), Ontario Fire Code.
• Maintain tenant and lease files (both digital and hard copy) and ensure accurate information is received and entered into Yardi.
• Reconcile tenant ledgers, along with rent roll and tenant deposits for portfolio properties.
• Assist with the collection of all monthly rent, overdue rent, and direct tenant charges.
• Preparation of rent default, deferment and concession letters on behalf of the Owner, such as all LTB notice forms, as required.
• Process and review new lease documentation to ensure timely and accurate updates of the lease information in Yardi.
• Maintain and update tenant information, including phone numbers, contact names and emergency contact information, ensure tenant insurance certificates are current compliant and in accordance with relevant terms of lease.
• Liaison with tenants and contractors as required or directed, prepare and track work orders, purchase orders and match them with invoices, prior to approval of the Property Manager.
• Set up new properties, new tenants and lease charges in Yardi.
• Coordinate tenant moves ins and out with site personnel, as required.
• Prepare and maintain all invoices including minimum rent, utilities, operating costs, year-end adjustments and tenant charge-backs.
• Review and ensure accuracy and advise Accounting Department to process monthly cheques.
• Assist with the receiving, coordinating, and resolving of the maintenance requests.
• Assist and/or coordinate with acquisition of properties.
• Code invoices to their respective expense GL.
• Other duties as required and befitting of a Property Administrator’s role.

QUALIFICATIONS

• Minimum of 2 years of experience in multi-residential and/or commercial administration.
• Previous experience using Yardi 7S is considered an asset, alongside the ability to learn and quickly grasp new technology/systems as required.
• Demonstrated accuracy and attention to detail.
• Strong communication skills, both written and verbal.
• Demonstrated ability to adapt and thrive in a fast paced, high-volume work environment.
• Highly collaborative with demonstrated ability to contribute within team of property management professionals.
• Results oriented with ability to solve problems using a creative thinking.

WHAT WE OFFER

We are a work environment that cares about each other, reaching our full potential, and making a difference in our communities. At One Real Estate Enterprise, you will have the ability to make a difference and have a lasting impact. As an employer we prioritize:

• Offering a dynamic, entrepreneurial, collaborative, and high performing working environment.
• Fostering professional development and offering opportunities for career advancement.
• A modern, spacious working environment, with impressive amenities.
• Frequent engagement events throughout the calendar year.
• A competitive compensation offering.
• Generous employee discounts on vacation property rentals.

One Real Estate Enterprise is proud to be an equal opportunity employer and is committed to diversity, equity, and inclusion. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.