Property Claims Specialist - Hybrid | Impactful Service

Co-operators; Calgary; Hybrid; CAD 50,000 - 84,000; Full time

Benefits offered by this job

Training & development

Flexible work options

Well-being programs

Volunteer days

Total rewards package

Job summary

CGIC is seeking a Claims Representative I, Property in Calgary to investigate, negotiate and settle service claims while delivering outstanding client service. The role supports a client-centric approach aligned with our claims standards, within a hybrid work model.

You will interpret coverages, liaise with clients and stakeholders, and contribute to process improvements while upholding quality and efficiency in settlements. A CIP and province license are preferred.

Qualifications

• One year of experience in insurance or two years in a related field.
• College or university degree in insurance, risk management, or a related field.
• CIP designation and a claims adjuster license from your province.

Responsibilities

• Interpret and apply coverages; participate in major event response; negotiate and settle service claims with a focus on behaviours-based outcomes.
• Communicate with clients; deliver clear messages; resolve concerns; liaise with stakeholders for timely and quality settlements.
• Investigate and identify salvage and subrogation recovery opportunities using established guidelines.
• Share claims handling knowledge with partners; provide feedback to leadership on process improvements.

Skills

Customer service

Communication

Team player

Critical thinking

Education

Insurance or risk management degree

CIP designation

Claims adjuster license

Job description

CGIC is seeking a Claims Representative I, Property in Calgary to investigate, negotiate and settle service claims while delivering outstanding client service. The role supports a client-centric approach aligned with our claims standards, within a hybrid work model.

You will interpret coverages, liaise with clients and stakeholders, and contribute to process improvements while upholding quality and efficiency in settlements. A CIP and province license are preferred.