Auto Claims Specialist I (Hybrid)

Co-operators; Guelph; Hybrid; CAD 50,000 - 84,000; Full time

Benefits offered by this job

Training and development

Flexible work options

Paid time off

Well-being programs

Volunteer days

Total rewards package

Job summary

CGIC is seeking a Claims Representative I, Auto in a Hybrid role. You will investigate, negotiate, and settle auto claims while delivering exceptional client service and maintaining confidentiality.

You will review policy wordings, apply coverages, and collaborate with teams to quantify losses and pursue salvage opportunities. The role requires strong communication and a client-centric approach in a dynamic environment.

Qualifications

• Experience in insurance or a related client service field is required.
• Desire to grow education by pursuing CIP designation and Provincial Adjuster Licenses.
• Post-secondary education in insurance, risk management or related discipline is an asset.

Responsibilities

• Provide exceptional client service to policyholders and stakeholders.
• Review policy wordings, apply coverages, negotiate and settle claims.
• Investigate and evaluate information to quantify losses and identify salvage/recovery opportunities.
• Communicate proactively with clients and stakeholders for timely resolutions.

Skills

Client service

Negotiation

Policy review

Communication

Teamwork

Computer skills

Education

CIP designation track

Provincial Adjuster Licenses desired

Post-secondary education in insurance or risk management

Job description

CGIC is seeking a Claims Representative I, Auto in a Hybrid role. You will investigate, negotiate, and settle auto claims while delivering exceptional client service and maintaining confidentiality.

You will review policy wordings, apply coverages, and collaborate with teams to quantify losses and pursue salvage opportunities. The role requires strong communication and a client-centric approach in a dynamic environment.