Project Manager, Fire Communications Modernization (Part-time 2 Year Contract)

Town of Milton; Milton; Hybrid; CAD 85,000 - 106,000; Full time

Benefits offered by this job

Employee Assistance Program

OMERS pension plan

Active Living Pass discount

Perkopolis discounts

Hybrid work options

Job summary

Town of Milton seeks a senior leader to drive modernization of fire communications across the municipal fire services, coordinating with internal teams, partners, and vendors.

You will oversee procurement, budgeting, and system integration including CAD, RMS, and PSAP planning, ensuring NFPA/APCO/NENA NG911 standards are met.

Qualifications

• Minimum five years’ senior management experience in an emergency communications environment.
• Eight years of management experience in Fire Services or related field with unionized environment.
• Five years of management experience with project management skills.
• Knowledge of NFPA and APCO standards.
• Knowledge of GIS and NG911 standards.

Responsibilities

• Lead modernization of fire communications technology and service delivery.
• Oversee design, sourcing, procurement, and implementation of fire communications systems.
• Develop and manage budgets for projects impacting fire communications modernization.
• Provide input on PSAP locations and emergency response requirements.
• Manage RFP development, contract negotiations, and stakeholder relationships.
• Coordinate updates to stakeholders to support project decisions.

Skills

Project management

Change management

Budget forecasting

RFP development

Contract negotiations

Stakeholder management

Emergency communications operations

Education

Post-secondary diploma/degree in Business or Public Administration

NFPA Fire Officer II

Tools

GIS

NG911 architecture (NENA i3)

Job description

Job Type:ContractDepartment:Hourly Wage:$0.00Close Date (closes at 12:00 am on date noted below):September 14, 2026Openings:1Position SummaryAbout MiltonJoin one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.What We Offer?This position is eligible for the following:• Hourly Rate: $61.59 - $76.99• Benefits: Employee Assistance Program and option to participate in the OMERS pension plan• Employee perks/discounts: Discount on Active Living Pass and Perkopolis• Flexible work arrangements, including hybrid work options• For further details of what we offer,Position SummaryReporting to the Manager, Digital Transformation this position will play a key role in leading and delivering a portfolio of fire communications modernization projects. Working closely with internal stakeholders, community partners, and third-party vendors, this individual will apply project management, business analysis, and change management practices to implement current-standard fire communications technologies, including fire station alerting, Automatic vehicle location, EMS-TFF and the procurement and implementation of Computer Aided Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire communications services to other fire departments, supporting scalable service delivery, continuous improvement, and effective budget management.Major Job ResponsibilitiesKey Responsibilities Include:Leads the organizational transition to modernized fire communications technologies and service delivery, ensuring current operational needs and long-term strategic goals of the Town of Milton are met through thorough evaluation of existing people, process, technology, standards, and directives.Leads and manages community partners, and third-party resources to advance the design, sourcing, procurement, and implementation of fire communication radio systems, CAD, RMS, and fire station alerting systems and solutions.Develops and manages capital and operating budget forecasts with Directors for projects impacting fire communications modernization.Leads emergency response subject matter expertise, requirements gathering, and functional input to support the design, development, configuration, and testing of NENA i3 compliant fire communications solutions for the organization.Directs liaison, consultation, and negotiation activities on behalf of the Town, participates in discussions and contract negotiations as required, seeks approvals, and acts in the best long-term interests of the organization.Serves as the Town’s primary point of contact for external parties, manages RFP development, contract negotiations, and ongoing stakeholder relationships to support the needs of the projectEstablishes functional requirements and provides input into the design and deployment of primary and secondary Public Safety Answering Point (PSAP) locations, aligned with the long-term growth and direction of the Town.Directs and authorizes updates to internal and external stakeholders to support effective project coordination and decision-making.Education & ExperienceMinimum QualificationsA minimum five years’ senior management experience leading an emergency communication centersPreferred QualificationsPost-secondary diploma/degree from an accredited college or university or equivalent in Business / Public AdministrationA Minimum of eight years’ of management experience in the Fire Services or related field with comprehensive supervisor experience within an unionized environmentA minimum of five years’ of management experience in the Fire Services or related field with comprehensive project management skillsNational Fire Protection Association (NFPA) Fire Officer IIDemonstrated knowledge of National Emergency Number Association (NENA) i3 NG911 architecture and standards.Working knowledge of Geographic Information Systems (GIS) and TIF92 GIS (Mapping) and Common Addressing standards.Must have valid Class “G” Ontario driver’s license with a satisfactory driving record.Demonstrated Knowledge of NFPA and APCO standardsProject Management experience - including project planning, scheduling with significant project dependencies and managing third party service providers.In-depth knowledge of and understanding of emergency response operations, processes, procedures and directives.Note to ApplicantsThis posting is for an existing job vacancy.The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.We thank all who apply, however only those selected to move forward in the process will be contacted.AccommodationsShould you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.How to ApplyInterested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on September 13, 2026.If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.