Job Type: Contract
Department: Hourly Wage: $0.00
Close Date (closes at 12:00 am on date noted below): September 14, 2026
Openings: 1
Position Summary
About Milton Join one of Ontario's fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.
Our vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.
What We Offer?
- Hourly Rate: $61.59 - $76.99
- Benefits: Employee Assistance Program and option to participate in the OMERS pension plan
- Employee perks/discounts: Discount on Active Living Pass and Perkopolis
- Flexible work arrangements, including hybrid work options
- For further details of what we offer, please visit Why Milton
Position Summary
Reporting to the Manager, Digital Transformation this position will play a key role in leading and delivering a portfolio of fire communications modernization projects. Working closely with internal stakeholders, community partners, and third-party vendors, this individual will apply project management, business analysis, and change management practices to implement current-standard fire communications technologies, including fire station alerting, Automatic vehicle location, EMS-TFF and the procurement and implementation of Computer Aided Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire communications services to other fire departments, supporting scalable service delivery, continuous improvement, and effective budget management.
Major Job Responsibilities
Key Responsibilities Include:
- Leads the organizational transition to modernized fire communications technologies and service delivery, ensuring current operational needs and long-term strategic goals of the Town of Milton are met through thorough evaluation of existing people, process, technology, standards, and directives.
- Leads and manages community partners, and third-party resources to advance the design, sourcing, procurement, and implementation of fire communication radio systems, CAD, RMS, and fire station alerting systems and solutions.
- Develops and manages capital and operating budget forecasts with Directors for projects impacting fire communications modernization.
- Leads emergency response subject matter expertise, requirements gathering, and functional input to support the design, development, configuration, and testing of NENA i3 compliant fire communications solutions for the organization.
- Directs liaison, consultation, and negotiation activities on behalf of the Town, participates in discussions and contract negotiations as required, seeks approvals, and acts in the best long-term interests of the organization.
- Serves as the Town's primary point of contact for external parties, manages RFP development, contract negotiations, and ongoing stakeholder relationships to support the needs of the project.
- Establishes functional requirements and provides input into the design and deployment of primary and secondary Public Safety Answering Point (PSAP) locations, aligned with the long-term growth and direction of the Town.
- Directs and authorizes updates to internal and external stakeholders to support effective project coordination and decision-making.
Education & Experience
Minimum Qualifications
- A minimum five years' senior management experience leading an emergency communication centers
Preferred Qualifications
- Post-secondary diploma/degree from an accredited college or university or equivalent in Business / Public Administration
- A Minimum of eight years' of management experience in the Fire Services or related field with comprehensive supervisor experience within an unionized environment
- A minimum of five years' of management experience in the Fire Services or related field with comprehensive project management skills
- National Fire Protection Association (NFPA) Fire Officer II
- Demonstrated knowledge of National Emergency Number Association (NENA) i3 NG911 architecture and standards.
- Working knowledge of Geographic Information Systems (GIS) and TIF92 GIS (Mapping) and Common Addressing standards.
- Must have valid Class "G" Ontario driver's license with a satisfactory driving record.
- Demonstrated Knowledge of NFPA and APCO standards
- Project Management experience - including project planning, scheduling with significant project dependencies and managing third party service providers.
- In-depth knowledge of and understanding of emergency response operations, proc