Project Manager _ Eurofins Enviro-Works

Eurofins; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in environmental testing seeks a dedicated client contact to manage client inquiries, ensure compliance with requirements, and facilitate data management. The ideal candidate will possess a background in a scientific field and strong problem-solving skills, contributing to operational excellence while adhering to industry standards.

Qualifications

• University degree or college diploma in a related scientific field required.
• Lab experience and environmental testing experience considered assets.
• LIMS and regulatory experience viewed as advantages.

Responsibilities

• Act as primary contact for clients regarding environmental testing enquiries.
• Communicate with clients about data deficiencies and project requirements.
• Log in and receive samples, manage customer uploads.

Skills

Problem solving

Critical thinking

Education

University degree or college diploma in a related scientific field

Tools

Excel

Word

PowerPoint

Aquis

Job description

Primary Purpose : Under the supervision of the Director of Business Development, this position is responsible for acting as the primary contact for clients on the phone or in person, ensuring all client requirements are met with respect to data accuracy, regulatory requirements, turnaround time, pricing and consumable orders.

• Fielding customer Environment testing enquiries and questions
• Receiving feedback from clients and arranging appropriate responses to needs
• Communicating to customers any deficiencies in samples or chain of custody data
• Discussing the project with the client to ensure clarity of the requirements, if necessary
• Preparing bottle orders for customer service and arranging transportation if necessary
• Work with department supervisors to track client data to ensure on time delivery
• Communicate any anticipated delays to customer prior due date
• Follow up on any DQR requests from customers
• Log in / receive samples
• Managing EDDs & customer uploads to specified database(s)
• Occasionally prepare quotations with the guidance of the Sales Executives
• Assist with Administration tasks
• Sending and validating test results / reports
• Adhere to ISO, NIOSH, ASTM, OSHA, etc.
• Follow ISO accreditation policies and procedures, and company policies and procedures
• Other related duties as assigned.

Qualifications

• University degree or college diploma in a related scientific field
• Good understanding of IT and PC applications and software (Excel, Word, PowerPoint, Aquis etc.)
• Problem solving and critical thinking skills
• LIMS and transfer program experience considered an asset
• Self-starter, ambitious and energetic
• Lab experience considered an asset
• Environmental testing experience considered an asset
• Regulatory experience considered an asset