Project Manager - Business Process Re-engineering

Placements24; Kimberley; Hybrid; CAD 50,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement savings

Hybrid work model

Career development and certifications

Job summary

Placements24 in Kimberley, South Africa, is seeking a diligent and analytical Project Manager to lead business process re-engineering (BPR) initiatives with a focus on efficiency, cost reduction, and customer satisfaction through process optimization.

You will analyze existing processes, map workflows, manage change, and partner with stakeholders across departments to deliver redesigned processes that align with regulatory requirements and strategic goals.

Qualifications

• Bachelor's degree in Business Administration, MIS, or related field.
• At least 5 years in project management with a focus on BPR or improvement.
• Proven experience analyzing and redesigning complex business processes.
• Strong understanding of process mapping, workflow analysis, and change management.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Lead the identification, analysis, and redesign of core business processes.
• Develop comprehensive project plans for BPR initiatives, defining scope, objectives, deliverables, and timelines.
• Map current vs. future state processes using standard techniques.
• Collaborate with stakeholders across departments to gather requirements and secure buy-in.
• Manage the implementation of redesigned processes, including testing and training.
• Identify and mitigate risks related to process changes and project execution.
• Monitor and evaluate the effectiveness of implemented processes and outcomes.
• Prepare project reports and presentations for senior management.
• Foster a culture of continuous improvement and process excellence.

Skills

Process mapping

Stakeholder mgmt

Analytical skills

Change management

Project planning

Education

Bachelor's degree

Tools

Visio

Bizagi

MS Project

Job description

About the Role

Our client, a well-established financial services institution, is seeking a diligent and analytical Project Manager to lead critical business process re-engineering (BPR) initiatives. This role is key to enhancing efficiency, reducing operational costs, and improving customer satisfaction through process optimization. You will be responsible for analyzing existing business processes, identifying bottlenecks, and designing and implementing improved workflows. The ideal candidate will possess a strong understanding of business analysis, process mapping, change management, and project management methodologies. This position, located in Kimberley, Northern Cape , offers a hybrid work arrangement, allowing for a productive blend of in-office collaboration and remote work flexibility.

Key Responsibilities

• Lead the identification, analysis, and redesign of core business processes.
• Develop comprehensive project plans for BPR initiatives, defining scope, objectives, deliverables, and timelines.
• Utilize process mapping tools and techniques to document 'as-is' and 'to-be' process states.
• Collaborate with business stakeholders across various departments to gather requirements and ensure buy-in.
• Manage the implementation of redesigned processes, including testing, training, and change management.
• Identify and mitigate risks associated with process changes and project execution.
• Monitor and evaluate the effectiveness of implemented processes, ensuring desired outcomes are achieved.
• Prepare project reports, documentation, and presentations for senior management.
• Foster a culture of continuous improvement and process excellence within the organization.
• Ensure project deliverables align with strategic business objectives and regulatory requirements.

Requirements

• Bachelor's degree in Business Administration, Management Information Systems, or a related field.
• Minimum of 5 years of experience in project management, with a specific focus on business process re-engineering or improvement.
• Proven experience in analyzing and redesigning complex business processes.
• Strong understanding of process mapping, workflow analysis, and change management principles.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in process modeling software (e.g., Visio, Bizagi) and project management tools.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience working in a hybrid environment, managing both on-site and remote team members, is beneficial.
• Familiarity with financial services operations is a plus.
• Detail-oriented with strong organizational capabilities.

Benefits

• Our client offers a competitive salary, potential for annual bonuses, and a comprehensive benefits package, including medical aid and retirement savings plans.
• We invest in employee development through ongoing training programs, workshops, and opportunities to gain new certifications.
• The hybrid work model provides flexibility, allowing for a healthy work-life balance while based in Kimberley .
• Our client fosters a collaborative and supportive work environment, valuing innovation and continuous learning.
• Opportunities for career advancement within the organization are available for high-performing individuals.