Project Coordinator, Client Services - Payment Administration

Adecco; Ottawa; Remote; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Health and safety programs

Medical and dental benefits after1

Free training programs

New onboarding process

Job summary

Adecco is hiring a Project Coordinator, Client Services – Payment Administration to support a high-volume payments environment. You will coordinate payment processing, reconcile data, investigate discrepancies, and maintain audit-ready records in collaboration with Finance, Operations and Client Services teams.

This remote, full-time position is a temporary one-year assignment with the possibility of extension.

Qualifications

• Minimum 1 year of experience in claims administration, payment processing, financial administration, operations, project coordination, or a similar environment.
• Advanced Excel skills and experience with large datasets.
• Strong attention to detail and accuracy; excellent analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Coordinate claimant payment processing and administration activities.
• Review payment, claimant, and award information for accuracy and completeness.
• Perform payment reconciliations and investigate discrepancies.
• Analyze transactional data and resolve payment-related issues.
• Maintain accurate records, trackers, and audit-ready documentation.
• Support quality assurance reviews and compliance requirements.
• Coordinate with Finance, Operations, Client Services, and other stakeholders.
• Support reporting, process improvements, and project-related initiatives.

Skills

Attention to detail

Advanced Excel

Analytical/problem solving

Communication/stakeholder mgmt

Multitasking/confidentiality

French & English (asset)

1 year payments/claims experience

Education

Post-secondary education or equivalent

Tools

Microsoft Excel

Job description

Adecco is currently hiring a full-time Project Coordinator, Client Services – Payment Administration for an exciting opportunity supporting a high-volume client services and payment administration environment.

As a key member of the Client Services team, you will support claimant payment administration by coordinating payment activities, reconciling data, investigating discrepancies, and ensuring accurate, audit-ready records. You will work closely with Finance, Operations, and Client Services teams to ensure timely and accurate payment processing while maintaining a high standard of quality and compliance.

• Pay Rate: $26.00 - $30.00/hour

• Location: Remote

• Shift: Monday to Friday | 9:00 AM to 5:00 PM (Eastern Time)

• Job type: Temporary 1 year with possibility of extension |Full-time

• Vacancy Status: This posting is for an existing vacancy.

Here’s why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Coordinate claimant payment processing and administration activities.

• Review payment, claimant, and award information for accuracy and completeness.

• Perform payment reconciliations and investigate discrepancies.

• Analyze transactional data and resolve payment-related issues.

• Maintain accurate records, trackers, and audit-ready documentation.

• Support quality assurance reviews and compliance requirements.

• Coordinate with Finance, Operations, Client Services, and other stakeholders.

• Support reporting, process improvements, and project-related initiatives.

Qualifications and Skills:

• Minimum 1 year of experience in claims administration, payment processing, financial administration, operations, project coordination, legal administration, or a similar environment.

• Strong attention to detail and accuracy.

• Experience with data validation, reconciliations, or exception management.

• Advanced Microsoft Excel skills and experience working with large datasets.

• Strong analytical, organizational, and problem-solving abilities.

• Excellent communication and stakeholder management skills.

• Ability to manage multiple priorities and maintain confidentiality.

• Post-secondary education or equivalent experience preferred.

• Bilingual in French and English, both written and spoken is an asset

• Must be legally eligible to work, and reside in Canada

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

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