Payment Administration Coordinator

Agilus Consulting Group; Ottawa; On-site; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

Cross-functional collaboration

Experience with large-scale payment/aw

Audit-ready documentation

Job summary

Agilus by Synergie is seeking a detail-oriented Project Coordinator to support a busy Client Services team in Ottawa, focusing on claimant payment administration and related project activities. You will review and reconcile payment data, resolve payment exceptions, and collaborate with multiple internal teams to ensure accurate and efficient payments.

The ideal candidate has 1+ years of experience in claims processing or financial operations, with strong Excel skills and the ability to handle

Qualifications

• Strong attention to detail and accuracy when working with transactional data.
• Able to manage multiple priorities while following issues through to resolution.
• Professional communication and discretion with confidential information.

Responsibilities

• Coordinate claimant payment processing from preparation through confirmation.
• Review claimant, award, and payment data to ensure accuracy and completeness.
• Reconcile payment records and investigate discrepancies, duplicate payments, and exceptions.
• Track outstanding payment issues and coordinate resolution with internal stakeholders.
• Maintain audit-ready documentation, project trackers, and quality-control records.

Skills

Attention to detail

Time management

Communication

Tools

Excel

Word

Outlook

Teams

Databases

Job description

Join a High-Impact Client Services Team Supporting Payment Administration and Claims Operations Agilus by Synergie is recruiting for several Project Coordinators in the legal field. Are you detail-oriented and motivated by accuracy? We are seeking a Project Coordinator to support a busy Client Services team with claimant payment administration and related project activities. In this role, you will review and reconcile payment data, resolve payment exceptions, maintain audit-ready records, and collaborate with multiple internal teams to ensure claimant payments are processed accurately and efficiently. This is an excellent opportunity for candidates with experience in claims administration, payment processing, banking operations, reconciliation, or other high-volume transactional environments.

Responsibilities

• Coordinate claimant payment processing from preparation through confirmation
• Review claimant, award, and payment data to ensure accuracy and completeness
• Reconcile payment records and investigate discrepancies, duplicate payments, and exceptions
• Track outstanding payment issues and coordinate resolution with internal stakeholders
• Maintain audit-ready documentation, project trackers, and quality-control records

Requirements

• Utilize Excel, Word, Outlook, Teams, databases, and structured workflows effectively
• Possess 1+ years of experience in claims administration, payment processing, financial operations, reconciliation, or a related field
• Demonstrate strong attention to detail and accuracy when working with transactional data
• Manage multiple priorities while following issues through to resolution
• Communicate professionally and handle confidential information with discretion

What's in it for you

• $26.00 - $30.00 hourly
• Gain experience supporting large-scale payment administration and claims projects
• Work collaboratively with Client Services, Finance, Operations, and cross-functional teams
• Develop expertise in payment reconciliation, quality control, and exception management
• Build valuable experience in a detail-driven and compliance-focused environment
• Contribute to meaningful projects where accuracy and client service are critical

An ideal candidate has

• Experience in claims, payment processing, banking operations, reconciliation, or other fast-paced, high-volume transactional environments.

This posting is for an active opening.